Senior Quality and Compliance Officer
* Location: Leeds
* Job Type: Full-time
We are seeking a Senior Quality and Compliance Officer to join our dynamic Technical and Compliance team at our head office. This pivotal role supports the day-to-day operations of the department, ensuring our systems and processes meet the highest standards of quality and compliance. If you are ready to make a significant impact in a forward-thinking company, we would love to hear from you.
Day-to-day of the role:
* Maintain and monitor our quality and compliance systems, impacting plant performance and ensuring continuous compliance with BRC and ISO standards.
* Conduct internal audits, maintain records, and ensure supplier standards are up to par to achieve customer service excellence.
* Address and reduce quality complaints efficiently, ensuring nonconformances identified in audits are managed and resolved effectively.
* Lead problem-solving initiatives using rigorous methods to identify and implement effective solutions.
* Prepare and present monthly quality and complaints analysis reports for senior management meetings.
* Act as the HARA team leader and main contact for the pest control contractor, managing visits and addressing issues promptly.
* Host quality meetings, aligning team objectives with plant-level implementation and improvement goals.
* Foster a safe working environment and promote continuous learning and teamwork within the department.
Required Skills & Qualifications:
* Minimum HACCP Level 3 certification; Level 4 preferred.
* Strong knowledge and experience with BRC standards and their implementation.
* Experience in lean continuous improvement processes.
* Clear understanding of manufacturing processes, particularly in packaging or printing.
* Excellent communication skills, both written and verbal, with strong influencing abilities.
* Proficient in Microsoft Office packages, including Excel and Word.
* Proven ability to manage a busy and varied workload, with excellent organisational and prioritisation skills.
* Analytical thinker with a proactive approach to problem-solving.
* Ability to work effectively both independently and as part of a team.
* Flexibility and a high degree of attention to detail.
* Enthusiastic and committed, with a willingness to learn and grow within the organisation.
Benefits:
* Competitive salary and benefits package.
* Opportunities for professional development and growth within the company.
* Dynamic and supportive work environment.
* Engagement in impactful projects that influence the company's operations and success.
To apply for the Senior Quality and Compliance Officer position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
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