Your New Job To provide administrative support to the Operations Support Team and other functions as needed. Principal Accountabilities: Booking internal and external training for employees and recording on company systems. Issuing tools, equipment and PPE to operatives and recording on company systems. Entering audit and inspection report data onto company systems. Actioning shared-service requests from business users (for example, but not limited to, centralised Hotel Bookings). General office support duties, including the sending/receiving of post, parcels and goods, replenishment of office and kitchen stocks, receiving visitors to the office Scanning, printing, and uploading of training, identity and authorisation documents. General up-keep of business and team documentation. Maintaining database information on Ipsum’s systems and portals. Supporting colleagues in the Operations Support team as required. Undertaking own personal development to develop in the role. Health & Safety: Take personal responsibility for your own health and safety and of others who may be affected by your actions or omissions. Take an active and personal interest in promoting health and safety at work. Comply with all legislative requirements and standards. Challenge unsafe acts and/ or conditions. Ensure that you do not start work unless you are competent and equipped to do so and it is safe to do so. Communicate proactively with all individuals who may be affected by the work to be undertaken and actively take responsibility for you colleagues’ safety. Avoid careless or hazardous behaviour that may endanger yourself or others. Adhere to Ipsum policy, safe working practices and other instructions at all times. Use all tools, materials and equipment safely in accordance with training and instructions.I Inspect, maintain and use PPE when appropriate to do so. Carry out a proper and sufficient risk assessment before starting a task and throughout the task so that risks are considered and controlled at the start of the task and when circumstances change. These risk assessments shall be recorded in circumstances defined in Ipsum policy and where the individuals deem that it is of value to do so. Make sure control measures are in place to minimise the risks to all affected individuals. Ensure that details of the risk assessment and control measures are adequately communicated to all affected individuals. Personally take appropriate action to address any safety matters which come to your notice. Immediately report to your line manager any risk, hazard or shortcoming that may affect your health and safety, or that of colleagues or the public, taking personal ownership. Customer Focus: Championing the “Ipsum Way”: Always do the right thing and never compromise on safety. Always take ownership and have real pride in what you do. Never ignore a problem – if we get it wrong, we will always fix it. Always clarify and never make assumptions. Always keep everyone informed at all times. Always check with the customer that the job has gone well. Above all else, make sure the customer knows and feels you are entirely trustworthy, knowledgeable and really care. About You Desirable Qualifications [& Professional Membership(s)]: 5GCSE’s Grade 4-9 (A-C) or equivalent. Desirable Knowledge & Experience: Previous administrative experience. Experience in a supporting role in a safety-critical environment would be beneficial. Skills & Personal Qualities: The ability to remain calm under pressure. Excellent communication skills – Telephone, Teams, Email. A desire and personal pride to make improvements. Self-motivation and ability to work on own initiative. Experience of SharePoint for document storage would be advantageous. A strong customer focus. An ability to identify where their assistance will help colleagues. Proficient in the use of Microsoft Office including Excel, Word and PowerPoint. Your New Company The UK’s utility sector is ever evolving and expanding to meet increasing customer requirements. At Ipsum, our vision is to be the leading customer service-focused provider of specialist utility and infrastructure solutions, operating on both public and private networks. We are looking for someone passionate about the industry and supporting our teams in delivering essential services 24/7/365, making a real difference to local people and communities. At Ipsum, we are committed to supporting and developing our people to achieve their full potential. As a fast-growing and ambitious business, we offer opportunities to acquire a wide range of skills and gain broad and varied experience to help you progress in your career. Our investment in our people enhances our expertise and flexibility, enabling us to deliver the highest standard of service to our customers. Our Benefits We value our people and offer a comprehensive range of employee benefits, including: Career Development: Professional qualifications and accreditation Health & Wellbeing Benefits: Employee Assistance Programme with mental health support and access to counselling Access to 24/7 virtual GP Occupational Health support Tax-Efficient Benefits via Salary Exchange (Salary Sacrifice): Cycle to Work Group Personal Pension Scheme Employee Discount Scheme: Discounts on hundreds of retailers, including supermarkets, mobile phone/broadband providers, gym memberships, and more Social Committees: Established local social committees with a calendar of regular social events Life Assurance Cover Flexible Working Long Service Awards Volunteer Opportunities: Opportunities to volunteer and make a difference through local community projects and initiatives I psum is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Please review our Privacy Policy P rivacy Policy - Ipsum before applying to this advert to know more about how we store and manage your personal data under GDPR regulations. Recruitment Agencies - Ipsum does not accept 3rd party candidate applications from Recruitment Agencies and as such does not recognise any speculative CVs or T&Cs that are sent to any Ipsum employee.