Team Administrator
£25,000 - £27,000 per annum
Chelmsford, Essex
Monday-Friday, 8am-5pm
Are you an organised and proactive individual looking to make a real impact in a dynamic team? If you have a knack for administrative tasks and a passion for delivering outstanding customer service, we want to hear from you! Join my client's thriving team as a Team Administrator and play a key role in ensuring the smooth delivery of projects.
Key Responsibilities:
In this varied and vital role, you will:
Set up and amend new and existing job records.
Pass relevant information to the accounts team for invoicing.
Liaise with team members and customers to confirm all job details are accurate and complete.
Manage the shared admin email inbox and handle incoming and outgoing post.
Answer, manage, and direct incoming phone calls professionally.
Process customer registration forms and maintain accurate databases for customers and suppliers.
Scan and archive job sheets, delivery/collection notes, and relevant project documentation.
Book and track deliveries, including overseas shipments, and obtain courier quotes.
Prepare and complete commercial invoices for international shipments.
Create and check delivery and collection notes for accuracy.
Process problem job enquiries and liaise with relevant parties for additional information.
Provide customers with call-out quotations and set up digital problem job files.
Generate problem job sheets and produce si...