The Opportunity:
My client is a professional services company currently looking for an IT Trainer to join their expanding team.
The successful candidate will have a keen interest in IT and IT training, with experience gained ideally in a legal or professional services environment.
This role would best suit someone who is proactive and enthusiastic, with great interpersonal skills and the ability to communicate with people at all levels.
You will be required to travel between their offices from time to time; this will be discussed at the interview.
Skills and Experience:
* A minimum of 3-4 years' experience in an IT training role, with excellent knowledge of various IT systems, software, and tools used within a professional service setting.
* Experience of working in a professional service sector and training on IT systems within that kind of environment.
* Experience in creating engaging and effective training materials.
* Experience in delivering training both remotely and in person.
* The ability to engage and motivate learners.
* Delivering in-office IT induction training for new starters.
* Identifying training needs and delivering regular refresher and update training sessions.
* Designing, creating, and publishing training support materials including quick guides, videos, eLearning, and news articles on the intranet.
* Reviewing and revising training materials to ensure they reflect system upgrades and changes.
* Scheduling training modules, booking meeting rooms, and preparing resources for regular training events and new product rollouts and/or upgrades.
* Working closely with the IT team to identify common issues and implement appropriate training solutions.
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