Description
Imagine stepping into a role where every day brings new challenges, a chance to sharpen your legal skills.
As a Paralegal, you will undertake a variety of tasks to support the members of the litigation teams in achieving Client KPI’s and SLA’s. The variety of tasks required will depend on the Business Unit you provide Paralegal services for.
Benefits:
* 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
* Hybrid working – (Working only 1 day in the office)
* Simply Health Care Cash Plan
* Pension Contribution based 5% Employee / 3% Employer
Key Accountabilities
* Update case management system with file allocations, diary records, court dates, directions, applications and orders as well as general activity, ensuring accurate recording of activity to allow progress tracking.
* Draft routine court documents, such as AOS, Notice of Change, Court Orders, Witness Summons and precedent-based applications.
* Liaise with Courts, Counsel, Opponents, Experts, Witnesses, Insureds and brokers to progress the case, including requesting and providing updates, requests for extensions, dealing with GP and hospital mandates, booking Counsel for hearings, and appointments with experts.
* Follow up on outstanding instructions, documents, and other actions to ensure that responses are received within required timescales.
* Make payment requests using the appropriate process for the client and chase to ensure payments are received and dispatched within required deadlines.
* Diarise and update CRU.
* Ensure compliance with the SRA Standards & Regulations.
* Undertake additional ad hoc duties to support the File Handlers and the team, which may include:
* Complete initial steps in recovery of our Client’s outlay and collate the outcome.
* Undertake minor investigations on liability and quantum to provide File Handlers with basic information to progress claims.
* Undertake administration duties on files, such as completion of MI, drafting write-off forms, requesting final bills, and dealing with billing queries.
Work Hours: 35 hours per week, Monday - Friday 9am-5pm with 1 unpaid hour for lunch. This is a hybrid role working 1 day in the office and 4 days from home.
Experience, Skills and Qualifications
* Experience of working in a legal environment is desirable.
* Good communication skills and experience of negotiating with and influencing 3rd parties to obtain information.
* Demonstrable experience of:
* Following a semi-prescribed programme of work.
* Dealing with calls and enquiries from customers, suppliers and/or the public.
* Gathering and recording information.
* Ability to work under own initiative, prioritising and organising own workload.
* IT Literate: Proficient in MS Office (notably Excel, Word and Outlook).
* Experience of using a Claims/Case Management system.
* Proficient in the use of alpha numerical filing systems.
* GCSE grade A-C in Maths and English or equivalent.
Soft Skills
* Behaviours: Displays a positive and professional attitude towards their work and colleagues in line with Keoghs Shared Behaviours.
* Communication: Ability to adapt communication style to ensure mutual understanding with customers and colleagues.
* Planning & Organisation: Ability to structure, manage and prioritise workload accordingly.
* Adaptability: Ability to adapt to different situations and tasks while maintaining quality and service.
* Quality of Service: Demonstrates an understanding of all detailed aspects of the service and function, and how that contributes to the success of the division.
About Keoghs
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain.
Our global team of more than 6,500 professionals operate across ten countries, including the UK & the U.S. Over the past ten years, Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service.
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