Vertu Motors Volvo Plymouth
Opening in late November and recruiting now, (with induction and training programmes in either Exeter or Truro).
With five Vertu Motors Volvo dealerships across the Southwest in Truro, Exeter, Barnstaple, Taunton and Yeovil, our sixth is coming to the beautiful city of Plymouth. Our new Volvo Plymouth dealership offers an exciting opportunity to develop your career with Vertu Motors, working with one of the world’s fastest growing premium automotive brands.
Volvo is a brand for people who care about the world we live in and the people around us with a mission to make life easier, better and safer for everyone. As a Vertu Motors dealership, we aim to create a positive impact for customers in Plymouth showcasing the multi award winning Volvo car model range and delivering outstanding levels of service and customer support. Why not put your ideas in motion and join us?
Curious? We hope so!
Volvo Plymouth have an exciting opportunity for a Service Advisor to join our team!
We are offering a £30,000 basic salary plus company benefits.
The Service Advisor role is one of the most exciting and important roles in our dealership. Like us, you know that customer service isn’t just about providing a service – it’s about building warm, trusted relationships. The role holder acts as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding.
You will be responsible for setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle, upselling additional products and following up with the customer to ensure they are happy with the work carried out.
For this role, we are looking for you to have a previous customer-facing service experience; this is essential for you to be considered. Customer focus, relationship maintenance and communication skills are of paramount importance, as is the ability to work in a fast-paced environment whilst meeting targets and deadlines.
Previous experience within the role would be beneficial but is not essential.
We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other. The successful candidate can look forward to outstanding training opportunities that provide you with the right skills, career path and career progression together with a range of benefits you would expect from an employer of choice which includes:
* 33 days of annual leave including bank holidays, increasing to 37 with length of service.
* Access to our online rewards platform giving you cash back and discounts from multiple retailers.
* Preferential Service Rates - as a member of our team, you will enjoy access to preferential service rates for your own vehicle.
* Colleague Purchase Scheme - get ready to enjoy exclusive discounts on vehicles from our exceptional range of offers.
* Share Incentive Scheme - which allows you to invest tax efficiently and share in the Company’s continued success.
* Auto enrolment Pension scheme.
* Enhanced Maternity & Paternity.
If your application is successful, we will need to complete employment checks prior to you starting with us. Your role will include us verifying your recent employment, credit history and a criminal record check.
So, if this sounds like it’s the role for you and you want to join a winning team of colleagues, whilst representing one of the world’s leading premium automotive brands, then click apply now!
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