We are holding a Fife Council jobs fair on the 30th of October from 10am - 2pm at the Glen Pavilion, Dunfermline. We will be on hand to talk about the vacancies we have on offer and what it's like to work with the council. There will also be a chance to get support from our job clubs and employability teams and can offer help with the online application process. Please pop along on the day to find out more.
Interview Date: Week Commencing Monday 28 October 2024
You will be required to attend an interview of around 45 minutes followed by short skills tests.
Closing Date: Sunday 20 October 2024
Contract Type: Temporary for 12 months
Salary: FC3 £22,525.71 to £23,633.23
Working Pattern: 36 Hours per week
Location: Fife House, Glenrothes
Supporting Statement
As part of your application, you must provide us with a Supporting Statement which outlines how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked ‘upload resumé’. Your Supporting Statement must not be a CV.
Job Details
We are currently looking for Support Assistants who will provide a professional customer focused Business Support Service. Business Support provides a wide variety of administrative support - you will work alongside Managers and colleagues supporting the following areas of the Council:
* Education & Children’s Services.
* Health & Social Care.
* Mail
* Accounts.
Depending on the position, you will be responsible for tasks from the following: updating computer systems and processes to support service delivery, minute taking for meetings held by the social work service, preparing and distributing documentation, mail handling, invoice/payment/cash processing, scheduling meetings and appointments, and handling customer enquiries via phone and email.
We provide a range of employee benefits including:
* Local and national discounts - supermarkets, restaurants, and retail!
* Local Government pension scheme.
* Generous holiday entitlement of 24 days + 8 public holidays, rising to 29 days + 8 public holidays after 5 years’ service (pro-rata).
Access to and support with a range of training opportunities – including individual training plans and access to funding for formal qualifications that you will need for the job.
This post is designated as politically restricted within the terms of Section 2 of the Local Government & Housing Act 1989.
The Person
Educated to National 4 with core skills modules, SVQ1, 3 Standard or “O” Grades or equivalent.
You would ideally have experience of minute taking for meetings and/or invoice processing, using current computer-based applications to carry out a range of duties. Good communication skills are necessary including an awareness of customer care with telephone, e-mail, and face-to-face enquiries.
An awareness of confidentiality is essential, along with how you might handle this type of information in a secure and safe manner.
Key skills required include accuracy, attention to detail, time management, customer service, interpersonal, and organisational skills.
You are required to have good levels of interpersonal skills to enable you to work as part of a team or on your own as required.
Before confirming your appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme.
Further Information
* Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria.
* How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace.
* Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services.
* Directorate Information - Council Department information.
* Social Media - Search for more 'Fife Council Jobs' on Facebook or follow us on X.
We are currently shaping our future workstyles; however, in light of current advice, we are introducing blended home/office working that will include office access days each week with homeworking for the remainder of your working time.
For further information, please contact: Gregor Bisset - Gregor.Bisset@fife.gov.uk
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