Job summary We are looking for a Patient Pathway Administrator to join our busy Acute Child Health team at QEQMH. We are looking for someone reliable with a high standard of communication and organisational skills to provide an efficient administrative service to our team. The successful applicant will be joining a highly motivated and effective team who strive to ensure patient care is at the forefront of our services. This position is full-time, working 37.5 hours per week (Monday - Friday). Main duties of the job The role involves working within a team of medical secretaries to provide a comprehensive administrative, clerical and clinic typing service to the clinical and managerial teams as well as act as a point of liaison for patients, GPs, staff and outside agencies. The postholder will be required to manage and monitor patients through their treatment pathways and diagnostics, ensuring compliance to cancer pathways and waiting time standards. You should have excellent communication skills and possess a high level of attention to detail and accuracy as well as an understanding of patient confidentiality. About us We are one of the largest hospital trusts in England, with fivehospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day. Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above. Date posted 31 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Full-time Reference number 344-1620WCY Job locations QEQM Hospital St Peter's Road Margate CT9 4AN Job description Job responsibilities Please scroll down to access the full Job Description and Person Specification located in Documents to download. If you have further queries please dont hesitate to contact the line manager using the contact details below. Job description Job responsibilities Please scroll down to access the full Job Description and Person Specification located in Documents to download. If you have further queries please dont hesitate to contact the line manager using the contact details below. Person Specification Qualifications Essential GSCE Maths & English or equivalent Desirable Computer Literate Skills & Experience Essential Experienced in a range of administrative procedures. Good knowledge of Microsoft products. Effective use of IT systems, ensuring accuracy and attention to detail Ability to communicate, co-ordinate and liaise with a multidisciplinary team Ability to remain calm in a busy environment whilst working under pressure Excellent organisational skills and ability to use own initiative. Desirable Previous NHS experience Working within a busy environment. Medical Terminology Governance Essential Evidence of working as a team. Attentive and helpful. Respect others' time. Vigilant about patient care. Listen and clearly communicate. Respect people and their dignity Personal/professional attributes Essential Strives to deliver the best outcomes. Evidence of personal development. Desirable Ability to use own initiative Other requirements Essential The postholder will have access to confidential information that must not be divulged to any other unauthorised person at any time. This is in compliance with the Trust data Protection Policy. Upholds and models the Trust values. Knowledge of the Trust values. Person Specification Qualifications Essential GSCE Maths & English or equivalent Desirable Computer Literate Skills & Experience Essential Experienced in a range of administrative procedures. Good knowledge of Microsoft products. Effective use of IT systems, ensuring accuracy and attention to detail Ability to communicate, co-ordinate and liaise with a multidisciplinary team Ability to remain calm in a busy environment whilst working under pressure Excellent organisational skills and ability to use own initiative. Desirable Previous NHS experience Working within a busy environment. Medical Terminology Governance Essential Evidence of working as a team. Attentive and helpful. Respect others' time. Vigilant about patient care. Listen and clearly communicate. Respect people and their dignity Personal/professional attributes Essential Strives to deliver the best outcomes. Evidence of personal development. Desirable Ability to use own initiative Other requirements Essential The postholder will have access to confidential information that must not be divulged to any other unauthorised person at any time. This is in compliance with the Trust data Protection Policy. Upholds and models the Trust values. Knowledge of the Trust values. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name East Kent Hospitals University NHS Foundation Trust Address QEQM Hospital St Peter's Road Margate CT9 4AN Employer's website https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)