Under the leadership of the Lead Manager, the post holder will play a key role in both the management of designated specialties and the operational day-to-day management of all administration processes. The post holder will support achievement of all Annual Operating Framework targets.
Deputise for Lead Manager as required and manage appropriate medical staffing issues on behalf of the Director within designated specialties.
This is a developmental post and may include rotational placement, duties, and development opportunities.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
Site Specialty Manager
An opportunity to join the Surgical Directorate management team has arisen. This is an exciting opportunity for an ambitious and highly motivated individual to develop their operational management career in a supportive and forward-thinking Division. This fast-paced, busy role is essential to ensuring the smooth and efficient running of the Department, the delivery of key performance metrics, and providing high-quality support to the team. Working in a multi-disciplinary team, you will work collaboratively to solve problems and ensure systems and processes are in place to deliver an effective service for patients.
The successful candidate will have a proven ability to build excellent working relationships, be able to calmly and confidently prioritise to manage competing demands, and have the necessary skills to identify and mitigate risks as they arise. They will be an effective communicator with methods to ensure all stakeholders in the Department are kept informed and included in developments, an ability to effectively influence and motivate, and have an excellent understanding of the requirements needed to deliver performance standards.
This role would be an ideal opportunity for an experienced operational manager to expand their portfolio or for someone looking to develop their leadership experience in a dynamic operational role. The post will also provide exposure to Divisional working through inclusion in Directorate-wide programmes of work.
About us
If you relish a challenge, have a passion to help others, or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute, and elective hospital services for a population of around 700,000 across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
* Educated to degree/diploma level or equivalent experience.
* Educated to Master's degree level or equivalent experience.
* Management or professional qualification.
Experience
* Experience of working with multi-disciplinary teams and across divisions and departments.
* Experience of developing service plans and capital bids that reflect service needs.
* Awareness of external drivers for change.
* Experience of budget management.
* Experience of developing services and implementing change to meet performance targets.
* Experience of preparing and presenting information to clinical staff to influence, change, and inform decisions.
* Experience of managing teams, undertaking recruitment, managing performance, and sickness and disciplinary issues.
* Experience of managing admin & clerical staff.
* Experience of working with local partnerships.
* Experience of leading clinical teams to deliver change.
* Experience of benchmarking services and introducing change as a result.
* Experience of working with surgical teams.
* Experience of delivering CIP targets.
* Experience of participating in consultant job plan reviews.
Skills
* Ability to communicate effectively with all levels of an organisation and external partners.
* Able to initiate/respond positively to change and has the ability to learn from the experience.
* Ability to analyse and interpret complex information.
* Good report writing skills and presentation skills.
* Ability to prioritise workload in an operational environment.
* Working knowledge of Microsoft Word and Excel.
* Demonstrable leadership skills.
* Sound negotiation and influencing skills.
Knowledge
* Comprehensive understanding of performance targets as outlined in the Annual Quality Framework.
* Knowledge of surgical services and challenges faced by the division.
* Knowledge of information systems.
Personal
* Committed to a culture of continuous improvement.
* Ability to create effective working relationships with clinical staff and to build teams.
* Ability to manage work/life balance.
* Self-motivated.
* Ability to communicate in Welsh.
* Evidence of continuing professional development.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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