SUTTON COLDFIELD, WEST MIDLANDS, United Kingdom
Job Description
Business Administrator | Spire Little Aston, Sutton Coldfield | Full Time | Permanent | Competitive Salary + Benefits
Spire Little Aston Hospital are expanding the scope of services we offer our patients and as such, we’re looking for an Business Administrator to join our friendly team. This role will be responsible for providing a high standard of customer service to all patients, consultants, NHS partners, staff and visitors.
Spire Little Aston Hospital is a state-of-the-art private hospital, which is part of the award-winning Spire Healthcare Group. We offer specialised and personalised healthcare with fast access to our World Class specialists in a wide range of treatments, supported by advanced imaging and diagnostic technology.
This position is a Full Time, Permanent position working Monday –Friday 7.5 hours per day. Shifts completed between 8am – 5pm.
Duties and Responsibilities:
* Review of worklists on regular basis to ensure invoicing undertaken in a timely fashion
* Undertaking insurance checks prior to patient admission to ensure appropriate authorisation has been obtained for treatment
* Record monies received and ensure applied to appropriate patient accounts
* Receive incoming calls from patients dealing with queries or directing queries as appropriate and taking payments for invoices and upcoming treatments
* To resolve payment and invoice queries from patients, consultants, insurers, and third parties
* Undertake day to day processing of patients invoices across the contracts of the hospital
* To ensure invoices are raised in line with agreed tariffs and contracts across a range of purchasers
* Process purchase ledger invoices in a timely and methodical manner
* Review supplier statements and liaise with suppliers to ensure accounts are accurate
* To provide administrative support to the accounts function, including processing incoming and outgoing post
* To establish and maintain excellent working relationships with internal and external stakeholders
* To assist in ad-hoc data requests and audit queries.
* Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post
Who we're looking for:
* Experience in a Customer Service role with strong administration skills
* Full flexibility to work a range of times and days as part of our rota
Working Hours: Monday –Friday 7.5 hours per day. Shifts completed between 8am-5pm
Please note: Due to the location of the hospital, you will require your own transport, as public transport is not readily available.
Skills and Behaviours:
* Strong administrative skills with a keen eye for detail
* Confident telephone manner with the ability to communicate with a wide range of customers at all levels
* Ability to build and maintain effective working relationships, both internally and externally
* The ability to work effectively as a team
* Ability to work on own initiative and prioritise demanding workloads accordingly.
* Strong focus on delivering and meeting customer expectations
* Ability to produce and analyse management information using appropriate software packages
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
* 35 days annual leave inclusive of bank holidays
* Employer and employee contributory pension with flexible retirement options
* ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
* Free Bupa wellness screening
* Private medical insurance
* Life assurance
We commit to our employees well-being through work life balance, on-going development, support and reward.
For us, it's more than just treating patients; it's about looking after people.
Job Info
* Job Identification 21578
* Degree Level GCSE Level/O-Level
* Job Schedule Full time
* Locations Little Aston Hall Drive, Sutton Coldfield, West Midlands, B74 3UP, GB
#J-18808-Ljbffr