Customer Operations Representative Salary: £22,310 per annumLocation: Bradford, West Yorkshire - Hybrid SystemHours: Monday to Friday, with 1 in 5 Saturday working from homeFull time, Permanent RoleThe Customer Operations Representative will receive great benefits!
* 25 days annual leave plus bank holidays, with the option to buy or carry over 5 additional days.
* Regular company events and celebration days.
* Discounts on vehicle repairs and gym memberships.
* Free flu vouchers and eye tests every 2 years.
* £625 bonus for referring a friend.
* Weekend reward scheme.
* Company party in September with free food and drink.
* Hybrid working after 12 weeks sign-off.
Are you an organised and detail-oriented professional looking to make a difference in customer service? My client is seeking a Consumer Operations Representative to join our team. You'll assist in processing claims, keeping consumers informed, and ensuring clear communication across various channels.The Key Duties of the Customer Operations Representative:
1. Process claims proactively and efficiently.
2. Keep consumers informed and ensure clear communication.
3. Respond to enquiries in line with company policy.
4. Escalate issues beyond job scope.
5. Focus on consumer experience and outcomes.
6. ...