Customer Service Coordinator, up to £26k a year DOE, Monday to Friday, No weekend working, private health care, 28 days holiday, permanent position, additional technical training offered.
Location: Cleckheaton
This position is working with a UK Automotive business that is a leading player in their sector - supporting the Service Department in a wide variety of activities including parts and product support.
The Customer Service Coordinator would suit someone who has good communication skills, is detail-oriented, a problem solver with customer service skills, and the ability to work constructively with a variety of stakeholders with a tactful and positive approach.
Customer Service Coordinator Duties Include:
1. To receive calls relating to vehicles and support the customers through the rectification process and a successful conclusion.
2. Provide regular updates and reports for outstanding work.
3. Provide parts and service quotes.
4. Create invoices for completed work.
5. Continuously inform and keep all parties updated on the progress of each case.
Ideal Candidate:
* Team player that can work well with others.
* Computer literate and proficient with packages such as Word and Excel.
* Strong attention to detail and ability to work to deadlines in a fast-paced environment.
* Good sense of humor.
* Demonstrate the ability to work efficiently.
* Previous experience within a Manufacturing / Engineering environment desirable.
If you are interested in this position or would like to have a private and confidential chat, please contact Maisie Cope at E3 Recruitment.
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