Sales and Retention Consultant - Salary circa £29,000 (based on skills and experience) As a Telephony Sales and Retention Consultant you will play a key role in delivering Aviva's profitable growth strategy. You will be passionate about building productive relationships and will relish the challenge of working in a fast paced, high performing Sales and Distribution role. You will enjoy working in a proactive, self-managed environment and will relish the opportunity to work as part of a team delivering profitable, focused account plans. A bit about the job: The SME Telephony Sales and Retention Consultant is a key role in supporting Aviva's profitable growth ambition through the delivery of strong retention and new business performance across our intermediary partnerships. Working closely with their aligned Strategic Account Manager and wider portfolio, the role will be a key point of contact for aligned external partner relationships, with accountability for driving strong and profitable growth through the delivery of SME New Business and Retention targets. Build productive relationships with aligned intermediaries, through delivering excellent outcomes for those intermediaries and their customers. Support Strategic Account Managers to develop effective, profitable growth strategies across their panels and work proactively with aligned intermediaries to deliver strong and profitable new business conversion and retention outcomes. Work with key internal stakeholders to support a strong market proposition to their aligned intermediaries - including Price, Proposition and Service: Stakeholders will include Customer Service Operations, Sales Support, Propositions, Marketing and Pricing Skills and experience we're looking for: Experience of working within a Sales/Retention environment within a financial service or customer orientated organisation Evidence of being a self-starter with the ability to manage a panel of customers proactively Excellent relationship management skills Experience and knowledge of the PMI Market (Desirable) Strong team working skills What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary circa £29,000 (depending on skills, experience, and qualifications) Bonus opportunity - 8% (C grade) of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to kitti.majeraviva.com .