Job Title: Quality Assurance Engineer Job Location: Crawley (West Sussex), UK Job ID - 14448 About this opportunity and L3Harris UK From 12 UK sites, our team of over 1,400 people deliver unique capabilities across air, land, sea, space and cyber for military, security and commercial customers, worldwide. L3Harris in Crawley specialise in technology and systems to enable quality pilot training from distance learning systems applications and maintenance solutions to training devices and full flight simulators, our technology covers the complete training spectrum. A few of our employee benefits - 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days - Private medical insurance with optional family cover - Pension scheme of up to 7% employer contribution - Life Assurance 4x salary (flexible up to 10x) - Group income protection - Flexible opt-in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover and cycle to work scheme - Employee assistance program providing mental health and wellbeing support - Subsidised staff restaurant About the role The Quality Assurance Engineer will play a crucial role in ensuring that our products meet stringent quality standards. This position involves developing and implementing quality assurance processes and our Quality Management System (QMS), collaborating with sourcing, engineering and production teams as well as our supply chain, to maintain and improve product quality. The QA Engineer reports into the Quality Manager, sharing responsibilities with other QA members. Responsibilities will include - Ensuring that the business adheres to the defined Quality Management System processes, work instructions, standards and policies through internal auditing. - Ensuring the safety of the delivered products through safety audits and inspections, and ensuring that any product hazards are promptly addressed. - Maintaining metrics and KPI dashboards, measuring and reporting on our own internal operational and process performance and that of our suppliers against agreed targets. - Ensuring that inspections, reviews and testing is held against appropriate criteria, with their results logged and resulting actions tracked and managed. - Ensure compliance with regulatory requirements and industry standards including ISO 9001. - Updating and managing the QMS, improving the processes and work instructions through continual improvement and lessons learnt in conjunction with the process owners to ensure they are efficient, safe, and improve product reliability and performance. - Problem Solving and Root Cause Analysis - Capture, investigate and resolve quality issues through root cause analysis and corrective/preventive actions, working with cross-functional teams on quality-related problems. - Supplier Quality Management - Supporting the evaluation and onboarding of new suppliers, and monitoring their performance. - Visiting supplier premises to assess first articles to ensure compliance to appropriate standards and requirements and to support product buy-offs or quality investigations - Establishing regular communication with internal functions, external suppliers and Customers. What you'll bring The role of Quality Assurance Manager requires the following experience and skills: - Qualifications and experience in manufacturing, production, quality or an engineering discipline to at least HND qualified or equivalent. Graduate degree in relevant field is preferable - Minimum of 3 years of experience in quality assurance, ideally in manufacturing. - Working knowledge of ISO 9001:2015 quality management system standard - An aptitude for problem-solving and use of Quality tools such as 8D, 5-Why, Pareto etc. - Experience in internal auditing - Strong written and verbal communication skills - Ability to work within a programme team and engage with other functions - Prepared to challenge constructively and raise issues and concerns that need addressing - Willingness to work flexible hours to support the programme, including ability to work away from home to support short duration trips if required (1-5 days typically) - Experience/knowledge of SAP, JIRA and Power BI Please note: Applicants who accept a conditional offer of employment must meet the requirement of right to work in the UK As an equal opportunities' employer, L3Harris is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join L3Harris. L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.