Service Advisor Manchester - £30,000 + Bonus Main Dealership
Our client, a main dealership, is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team in Manchester.
The Service Advisor role comes with a competitive salary of £30,000 plus bonus with an excellent benefits package:
1. Company Benefits Scheme
2. Company Pension
3. Performance Bonus
Key Service Advisor Roles and Responsibilities:
1. Ensure customers are aware of service and repair work required to their vehicles in a professional manner.
2. Advise on estimated costs of repairs and work to be undertaken.
3. Sell additional products as appropriate to customers’ needs.
4. Advise on timescales and collection arrangements.
5. Produce job cards on the in-house computer system.
6. Update customer and vehicle records.
7. Document all warranty work in accordance with manufacturer policy.
8. Preparation and completion of invoices.
Minimum Service Advisor Requirements:
1. Experience in a similar role, as a Service Admin / Service Advisor or similar.
2. An ability to sell additional products and services to customers.
3. Experience in using commercial databases.
4. Excellent communication skills and the ability to deliver outstanding customer service.
5. The ability to manage multiple tasks.
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