Job overview
The NHS is changing. More emphasis on community-based care means there’s never been a better time to join us.
We are looking for an enthusiastic and adaptable Team Lead/Case Manager to join our professional team.
We’re a close team but we’re never exclusive, if you can bring a professional approach and fresh ideas we would love to hear from you.
Main duties of the job
Could you use your skills and experience to support the NHS to deliver great patient care? Great patient care needs great people to support clinical teams. That’s where you come in.
We’re always looking for enthusiastic, responsive, and adaptable people to join our outstanding trust. This role is an important one as you’ll be using your knowledge, experience and expertise to provide recruitment support to our hard-working frontline NHS teams.
We put patients first and we expect all of our colleagues to do the same, so although NHS experience isn’t a requirement for this role you’ll need to share our passion for delivering excellent patient care and keep that passion at the forefront of your professional activity at all times.
The challenges come thick and fast in this role but you’ll know that your input is contributing to the excellent experience our patients and service users have every day.
Working for our organisation
Rated ‘outstanding’ by the CQC, we’ve got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent
We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences
We ask for information about your protected characteristics on our application forms. This isn’t visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission
The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work
As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won’t involve sacrificing time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both
See where you can go with KCHFT
Detailed job description and main responsibilities
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
Find out more about the community difference Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
Person specification
Qualifications
Essential criteria
1. Registered health care professional (NMC registration) Health related degree and evidence of relevant post graduate development at Level 6 Evidence of Specialist qualifications relevant to area of practice (examples specialist practitioner district nursing, non-medical prescribing; mentorship, coaching, clinical expertise)
Desirable criteria
2. Qualifications
Experience
Essential criteria
3. Minimum of 5 years’ experience in area of practice Practical experience in managing health related projects/complex caseloads Supporting others (mentor / educator / supervisor) experience
Desirable criteria
4. Experience of leading and managing teams Experience with the use of Microsoft Office and a variety of IT packages (E-Pay / E-roster/ AT-P/ CIS)
Knowledge
Essential criteria
5. Understanding of National Service Frameworks and NICE guidance to relevant to care setting and its application across health care services Evidence of continued relevant professional development and implementation in practice within the last 12 months
Skills and Abilities
Essential criteria
6. Understanding of training needs in relation to post Ability to manage time effectively, priorities and work under pressure to meet deadlines Ability to work effectively with a variety of people at all organisational levels across different sectors including areas of social deprivation Ability to communicate complex, sensitive information to individuals and groups Strong influencing and negotiating skills
Personal Attributes
Essential criteria
7. Ability to motivate and organise others to ensure best practice. Ability to manage and lead change Ability to work under pressure Flexible and adaptable
Ability to Manage
Essential criteria
8. Able to support the implementation of local and national agendas for health under the guidance of the senior Practitioner Ability to prioritise care delivery in a professional manner, considering Trust policies and procedures. Ability to manage own time effectively.
Employer certification / accreditation badges