The company A well-established transport and logistics company with daily services throughout the UK, Ireland and Europe. The role A successful Logistics company are looking for an experienced Pallet Network Traffic Planner to join their team. You will be working in a busy Transport office routing collections and deliveries for our relevant post codes. Answering inbound calls to the business and dealing with requests Planning vehicles around requests, challenges and changes Monitoring customer requests, allocating jobs and issuing instructions Keeping up to date with transport issues and dealing with changes to the days schedules Communicate fleet availability and issues to the whole team Liaising with drivers and colleagues to ensure on time deliveries Pre-brief and de-brief drivers on their daily runs throughout the day Record collection/delivery status and discrepancies in systems and escalate where appropriate Troubleshooting critical transport related issues as they arise in a live environment The applicant Have a dynamic approach to solve resource and planning resolution/ modifications Computer literate with strong knowledge of Microsoft Office/Outlook/Teams Have a basic understanding of Large Goods Vehicles (weights, dimensions and terminology) A good geographic knowledge A proactive approach to continual professional development An excellent team player, able to work on own initiative and make decisions An effective communicator A positive attitude towards customer service and continuous improvement Ability to question, challenge and improve upon existing processes Hours are 5am until 2pm each day