Job Description
Role – Station Staff (Shift & Relief)
Train Dispatch Role
Contract – Permanent
With more than 5,000 employees, ScotRail plays a vital role in serving the people and communities of Scotland. We recognise that a modern and diverse workforce, encouraged to use their talents and develop their skills, is integral to our success in serving and reflecting the communities of Scotland. We are committed to being a diverse and inclusive employer and have also set ourselves ambitious sustainability targets, including having a carbon-free railway in Scotland by 2035.
Not your average role…. This role is an exciting opportunity to work within our industry, ensuring a high standard of customer service to our travelling customers. The role also has responsibility for carrying out train dispatch, ensuring services depart at the scheduled time, and providing accurate information to our customers when required.
What you bring:
1. Motivation and Flexibility.
2. Excellent communication skills.
3. Demonstrated individual initiative.
4. Ability to work under pressure while remaining calm.
5. Operational background.
6. Experience following rules and instructions.
What we offer you:
1. Contributory Final Salary Pension scheme.
2. Free and reduced rate rail travel for you and your family.
3. Generous holiday allowance.
4. Enhanced company sick pay and family leave including maternity, paternity and adoption.
5. Life Insurance cover for 4 x annual salary.
6. Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, discounted gym memberships, and healthcare cashback plan.
Please note that due to the volume of interest received, these vacancies could close prior to the published date.
Hours of work: 35-hour week. Flexibility is essential to meet shift requirements, as varied turns of duty are involved, including weekend working. The relief post will have a contractual commitment to work, when required by the company, up to a maximum of 13 Sundays per calendar year.
Reference salary: £29,771 per annum, Training salary: £22,147 per annum.
Selection Process:
Candidates short-listed will be invited to attend an assessment centre. Following assessment, successful candidates will be invited to attend a competency-based interview. The final stage for successful candidates will be a medical examination and drug & alcohol screening. Appointees must submit at least two satisfactory references, Disclosure Scotland clearance, and complete a six-month probation period. Training initially involves a 2-day virtual induction Training Programme.
Medical Fitness: Due to the nature of the post and rail industry safety requirements, there are certain medical & fitness standards that you must meet.
Equal Opportunities:
ScotRail is six times accredited as a Top Employer, has achieved Leaders in Diversity, and is a Disability Confident Employer. We value, celebrate, and respect the diversity of our people and aim to inspire, attract, retain, and develop the best talent. Because we value diversity and the benefits it brings, we want to continue improving the diversity of our people and particularly welcome applications from women, young people, LGBT+ people, people with a disability, and people from ethnically diverse backgrounds.
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