Job Description
Service Care Solutions are working on behalf of a Charted Accountancy, for a mortgage advisor to join the team on a permanent basis. Please find a description of the role below.
Salary: £25,000-£30,000
Hours: 37.5
Location: Chesterfield
General Responsibilities:
* Read credit reports and fully understand customer credit profiles
* Provide high quality professional independent mortgage advice and explain different types of mortgages available
* To be responsible for all underwriting queries, resolution of issues and produce decisions in principle’s for new cases prior to be passed over to the case management team
* Underwrite Mortgage applications for a large panel of lenders
* Manage pipelines and workflows in a fast-paced mortgage environment, ensuring all customers are kept fully up to date
* Meet all departmental SLAs and targets
* Ensure all regulatory documentation completed within the required timescale
* Work within Network regulatory requirements
* To maintain knowledge of the financial services industry
* Keep up to date with new mortgage products and changes in lenders criteria
* To be proactive, hardworking, flexible and able to work under own initiative but also a team player
* Embrace company values and promote them effectively alongside the company brand
* Understand what Treating Customers Fairly (TCF) means and embed this fully within your work
* Attend internal or external meetings as required.