Job Description
Production Support (SRE) Location: Birmingham Work Model: Onsite
Are you a talented Production Support Engineer (SRE) looking for an exciting opportunity in a dynamic environment? Join our Birmingham-based team and play a critical role in ensuring the stability, performance, and continuity of our production systems.
Role & Responsibilities:
* Manage incidents, problems, and changes with efficiency and precision.
* Identify and implement application stability improvements and workflow efficiencies.
* Improve alerting systems and minimize incident impact and duration.
* Ensure business continuity and enhance production stability.
* Communicate effectively with stakeholders regarding incidents and changes.
Skills & Experience Required:
1. Strong troubleshooting skills with the ability to identify underlying problems and assess impact.
2. Experience with SDLC and configuration management processes.
3. Expertise in capacity management, analysing trends, and resolving bottlenecks.
4. Proven ability to handle multiple tasks in a fast-paced environment.
5. Experience in problem-solving for production systems, including identifying patterns and root causes.
6. Excellent communication skills, capable of conveying technical and functional insights clearly.
7. Knowledge of database technologies like Sybase and DB2.
8. Pr...