Emergency Care Support Worker - Trainee (Casual)
* Full training for this role is provided free of charge!
* Training will be provided on evening and weekends.
* You must have good availability for evening and weekend work
We are looking to grow our ambulance team for a varied portfolio of events across the UK.
Our Emergency Care Support Workers work with Ambulance Technicians and Paramedics to provide emergency response, care and transport to people who become ill or injured at public events.
Main duties of the job
You will attend to patients that become unwell whilst attending an event at a venue and occasionally convey patients to an appropriate treatment centre or hospital.
Job Responsibilities
* Attend urgent and emergency calls as directed by the Control Team at the venues.
* Work as part of a response team with more senior ambulance clinicians.
* Physically manoeuvre and lift patients using the provided manual handling aids.
* Undertake a manual handling dynamic risk assessment, where necessary, and request additional support before attempting any manoeuvre.
* Complete all relevant operational documentation (VDI check sheets, etc.) when required.
* Adhere to our policies and procedures.
* Ensure all vehicles are thoroughly checked prior to the start of a shift (where applicable), including required equipment and road worthiness checks.
* Keep all vehicles and equipment clean and within relevant infection prevention and control policies and procedures.
* Report any vehicle defects immediately to the management team.
* Attend any relevant/required training sessions provided by us.
* Maintain an adaptable approach to the role and a willingness to be flexible.
* Ensure any changes in your driving status are communicated to us immediately.
* Maintain contractual key performance indicators that are within your control.
* Identify and report any equipment failures or faults at the point of identification.
* Ensure the safe and effective disposal of all clinical waste materials.
Clinical Responsibilities
* Maintain an appropriate level of care for patients relevant to their condition within the authorised level of competence.
* Recognize where more senior clinical intervention is required and/or conveyance to a specialist centre is indicated.
* Interact and reassure distressed, emotional or mentally ill persons in accordance with the Mental Capacity Act and Mental Health Act.
* Undertake clinically appropriate assessments and interventions within the ECSW clinical scope of practice.
* Ensure the administration of any permitted medicines is done in accordance with the relevant JRCALC clinical guidelines.
* Ensure authorisation is sought prior to the discharge of patient care (this includes onward referrals to another healthcare professional).
Documentation and Record Keeping
* Maintain a high standard of clinical documentation.
* Accurately record all elements of a clinical assessment and relevant clinical interventions to assist in the continuation of patient care.
* Ensure the specific vehicle forms are completed prior to the start of a shift.
* Submit accurate and detailed incident forms to us (and any NHS Trust as required).
* Maintain patient confidentiality at all times.
* Ensure the safe storage of all clinical documentation in respect of the control of confidential information policy as outlined within the Data Protection Act and the Caldicott Principles.
Communication
* Communicate sensitive medical information to patients and relatives in a reassuring manner whilst maintaining professionalism, empathy, and confidentiality.
* Liaise with other staff and communicate patient information in a professional, confidential manner.
* Maintain effective communication with patients, healthcare professionals, Managers, and Associate Professionals.
* Ensure any relevant individuals are made aware of any operational or clinical issues when appropriate.
Additional Requirements
* Provide requested information under the company's obligations under the NHS safer recruitment requirements.
* Provide an enhanced disclosure barring service (DBS) with barred list information certificate.
* Provide requested documents and evidence to allow us to undertake an enhanced DBS with a barred list information certificate.
* On receipt of the DBS, sign up to the DBS update service to allow us to conduct annual DBS checks. Alternatively, provide a new DBS certificate on an annual basis.
* Complete the health assessment prior to the commencement of operational shifts.
* Maintain compliance with all required mandatory training set by us.
* Provide evidence of the vaccinations required to undertake frontline emergency work.
* Engage with the clinician team with routine clinical supervision and appraisals.
Person Specification
Experience
* Experience of working in a team.
* Experience of working with people.
* Experience of driving in the UK for more than 12 months.
* Experience of working in emergency settings.
Personal Characteristics
* Approachable, adaptable, and caring personality.
* Appreciation of the different needs of individuals with varying degrees of mobility.
* Punctuality.
* Quality and patient-focused.
* Self-motivated and able to use initiative.
Qualifications
* GCSE Grade A to C in English and Maths.
* FREC/FPOS Qualifications.
* NHS/Emergency Ambulance Service Training.
* Event Medical / Clinical Qualification.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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