*INTERNAL VACANCY*
The Shrewsbury and Telford Hospital NHS Trusts Pathology Department are looking for an enthusiastic, dedicated and diligent Pathology IT Support Officer to work closely alongside the Pathology IT Manager and other team members to deliver a quality, patient-focused service across our three hospital sites. This post will provide a key support role to the Pathology IT Manager as part of a pan-pathology IT structure within a combined support services approach. The role involves a very variable range of activities: system administration roles, delivering training in software systems, hardware and software installation and trouble-shooting (including scanners, printers, barcode readers etc.), verification and validation of systems and data flows. There will be opportunities to contribute significantly to service development as the departments move to new equipment, tools and devolved laboratory models. The post will require the post-holder to work at both the PRH and RSH site.
MAIN DUTIES OF THE JOB
* Provide initial first-line helpdesk support to users on matters relating to Pathology IT, resolving or referring matters as appropriate * To support the Pathology IT manager in maintaining the IT systems and associated hardware used throughout Pathology. * To support the Pathology IT manager in installing, maintaining, upgrading, verifying and validating the software systems and any associated upgrades used throughout Pathology. * To develop an understanding of the inter-relationships and IT mapping required to take a test or user from request to report * To provide training and support to Pathology staff in software systems as appropriate.
WORKING FOR YOUR ORGANISATION
Join us at The Shrewsbury and Telford Hospital NHS Trust, where our passion for excellence drives everything we do. Were on a mission to provide high quality, safe care to our patients, in an environment our incredible staff are proud to work in. Our vision, To provide excellent care for the communities we serve, is not just a statement; its a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - were determined to make a real difference in the lives of those who matter most: our patients and their families. If youre ready to be part of a team thats dedicated to continuous improvement, come join us and lets make a difference together! The Pathology Centre is a vibrant and diverse team, continually looking for ways to develop innovative ideas and ways of working, ensuring our services continue to match the rapid pace of growth in diagnostic advances.
DETAILED JOB DESCRIPTION AND MAIN RESPONSIBILITIES
For further information on this job role please see full job description and person specification for suitability.