We are seeking a talented individual to join our Bowring Marsh Claims team at Marsh. This role will be based in Norwich. This is a hybrid role that has a requirement of working at least three days a week in the office.
Full training and support will be provided, so if you are someone who thrives on delivering an impeccable level of service with excellent attention to detail and strong communication skills, we would be very keen to hear from you! Whilst previous Claims/Insurance experience would be ideal, we will also be happy to consider entry-level candidates as long as they demonstrate an interest in Insurance.
Our Bowring Marsh team cover a range of insurance claims such as North American Property, International Property and Casualty.
Our teams of Claims Advisors work on large, complex, global insurance contracts, involving multiple insurers and high value insurance placements. You will gain excellent exposure to the commercial insurance industry and thrive on working autonomously to deliver outstanding levels of service, whilst developing expertise within your field.
We will rely on you to:
* Negotiate with Insurers/suppliers to achieve the most beneficial, cost-effective settlement for Clients
* Review and interpret policy wordings to obtain the best claims settlements for Clients
* Meet agreed standards of accuracy, service, work volumes, and other performance targets in line with bespoke Client SLA’s.
* Handle and case manage claims and contribute to the satisfactory resolution of complex and/or contentious issues.
What you need to have:
* Strong attention to detail with a methodical and conscientious approach.
* Planning and organisational skills.
* Quick to take on-board new information which is technical in nature.
* Analytically minded with the ability to resolve complex queries.
* Excellent written and verbal communication skills.
* Good numeracy skills.
* Able to promote continuous improvement and respond positively to change.
What makes you stand out:
* Previous claims handling/insurance experience, with either an Insurer or Broker
* CII qualifications or a willingness to study for and obtain
* A genuine keenness to build a career within the insurance industry
Why join our team:
* We help you be your best through professional development opportunities, interesting work and supportive leaders.
* We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
* Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
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