What you'll bring to the team
Ever dreamed of welcoming visitors to York’s darkest depths and dishing out dungeon delights? We're recruiting Guest Experience Hosts to guide visitors through York’s most gruesome past.
You’ll be:
* Greeting our guests with a cold, sarcastic grin.
* Stocking them up with Dungeon goodies (no refunds for cursed items).
* Answering questions like, “Is it scary?” (Yes. Next.)
* Lurking around as a sales demon extraordinaire.
This is a seasonal role offering a minimum of 5 guaranteed hours per week and contracted up until September 2025 (with the potential to extend over Halloween). Flexibility is needed including the ability to work weekends and full availability during February half term.
Qualifications & Experience
* Experience working in a customer-facing environment.
* Outgoing personality.
* Confidence and energy to interact with guests.
* A sharp tongue and a love of customer engagement.
* Energy to keep up with guests.
* An interesting appearance (bonus points).
Benefits
Alongside the opportunity to showcase your unique personality to guests, you’ll also receive:
* Monthly bonus based on guest satisfaction
* 25% discount in our retail shops and restaurants
* 40% off LEGO online
* Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
* Employee pricing up to 55% off cinema tickets
Pay Range
GBP £11.54/Hr.
If you have any questions or require assistance due to a disability or medical condition, please contact us by email at gatewayuk.recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
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