ICT Services are seeking to appoint an experienced highly motivated Desktop Engineer to join the busy ICT First Line Team within ICT Services.
The successful applicant will be responsible for providing first point of contact technical advice, guidance, and support for the portfolio of devices and extensive application portfolio maintained by ICT Services both over the telephone and in person.
You will have the opportunity to participate in a broad range of projects undertaken by the desktop team. You will deliver a high standard of support and promote the culture within ICT Services “The customer is at the heart of everything we do”. You will be proficient in all currently supported Windows operating systems, TCP/IP, Active Directory, Group Policy, SCCM, DNS and DHCP. Experience of working in a MS 365 environment would also be beneficial.
As part of this role, you will be required to travel to various supported sites, therefore a full UK driving licence is required.
Full support and guidance will be given in terms of the governance arrangements, processes, and procedures. ICT Services are based in Fountain Court, Middlesbrough.
This vacancy is fixed term until 30.11.2025.
Contact Information:
Telephone: 01642 727088
Email: recruitment@middlesbrough.gov.uk
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