Delivery Team Leader- Bestway Liverpool
At Bestway, we are currently looking for a Delivery Team Leader to join the team at our Batleys Liverpool branch:
Venture Park Industrial Estate,
Windy Arbour Road,
Whiston,
Liverpool,
L35 1RZ
Telephone: 0151 480 3600
Branch Information:
You will be responsible for supporting on and drive an efficient, effective and successful delivery service from the nominated Delivery Centre / Hub. You will ensure a safe working environment for all whilst providing excellent customer, colleague and stakeholder experience at all times.
Key duties will include:-
1. Drive a performance management culture through the Delivery Centre / Hub encouraging best practice leadership, motivating and inspiring the team to achieve the best results.
2. Act as a Champion for the Company Values ensuring they are embedded effectively into the Delivery Centre / Hubs.
3. Own all of the Transport elements of Customer Service for delivery from the Delivery Centre / Hub, meeting or exceeding all Customer Satisfaction targets and scores.
4. Manage and maintain the vehicle routing application (Paragon) for optimal results.
5. Lead and support on availability through daily activity scheduling.
6. Achieve all company targets, objectives and KPI’s in order to run a profitable business.
7. Build effective working relationships and communicate effectively with Head Office teams, internal and external stakeholders and customers.
8. Ensure all company policies and procedures are effectively implemented and embedded.
9. Build high performing teams ensuring clear direction and objective setting to team members, providing opportunities for personal development through coaching and on-going training.
10. Monitor and ensure delivery against the functions operational budget.
In return for your hard work and commitment we offer free parking, a competitive salary, 30 days holiday (inclusive of statutory holidays) and pension.
Details:
11. Job type: Full-time, permanent
12. Salary: Competitive
13. Hours of work: 44 hours per week
14. Shift: TBC ( contact GM for more details)
At Bestway, we’re passionate about meeting our customers’ needs and working as a team to grow our business. So, if you’re looking for an opportunity to make an impact in an ambitious company that’s built its way up from humble beginnings, you could be the person we’re looking for.