Enforcement Team Leader
Bexley Council
£14.00 per hour, working 50 hours per week Mon-Fri, Occasional Sat.
Waste Investigations Support & Enforcement (WISE) are a leading supplier who work in correlation with many Local Authorities to help assist with the infamous issue of Littering & Fly Tipping within the boroughs. Utilising state of the art technology, together with vast experience within the industry and a clear, coherent understanding of PACE & all relevant legislation, WISE are a favourable supplier.
Main Purpose of the Role as the Enforcement Team Manager:
You will be required to patrol the borough in an intelligence led manner, and when necessary, enforcing the legislation in which you will be authorised to act on - this would be done by issuing an on-the-spot Fixed Penalty Notice.
Responsibilities:
* Brand Ambassador for the local authority and WISE, acting as the first point of call for the clients.
* Patrolling the borough in accordance with an agreed deployment strategy.
* Investigating complaints and ensuring all outcomes are documented.
* Ensure all teams' equipment is signed in and out on a day-to-day basis.
* Ensuring that for any periods of annual leave/absence are covered, ensuring exceptional service delivery.
* Ensure your team completes a daily vehicle inspection form before driving any company vehicle.
* Engaging and educating members of the public regarding Environmental Crime related offences.
* Follow WISE's Standard Operating Instruction when issuing a Fixed Penalty Notice.
* Attending Court and giving evidence as required.
The Ideal Candidate for the Enforcement Team Manager will have:
* The ability to communicate with all members of the public, at times in demanding circumstances - it is important for the candidate to remain resilient.
* The ability to use own initiative when carrying out their role, and work within a team environment.
* Understanding that this role is based outdoors, regularly on foot in all weather conditions.
* Clear and concise writing skills.
* Will be physically fit as you may be required to carry out foot patrol for prolonged periods.
* Capable to successfully complete their Enviro Crime Induction Course and be signed off as being competent for independent patrol by their assigned Training Officer.
This is a full-time contract, whereby you will be required to work 5 days, Monday to Friday with the occasional Saturday, amounting to 50 hours per week. The successful candidate will be paid £14 per hour, access to 28 days' annual leave (including bank holidays).
Please note: All successful candidates will be vetted accordingly, so it is imperative you are co-operative during the screening process to avoid any delays.
Benefits:
* Company pension
* Cycle to work scheme
* Overtime
Experience:
* Customer service: 1 year (preferred)
* Teamwork: 1 year (preferred)
* Statement Taking: 1 year (preferred)
* Investigations: 1 year (preferred)
* Enforcement (any): 2 years (required)
Work Location: On the road
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