Company Description We are delighted that you're thinking about a career with SGS As the world's leading testing, inspection, and certification company, we, SGS, provide value to society by enabling a better, safer, and more interconnected world. We sustain global standards across diverse industries, with customer service at the forefront of everything we do. At SGS, we believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for: Performance related bonus (discretionary and subject to eligibility criteria) Private medical cover (subject to eligibility criteria) Competitive pension scheme Life Assurance Generous Annual Leave allowance (increasing with service) plus bank holidays. An additional day off for your birthday Discounted Gym Membership Retailer Discounts Enhanced maternity/paternity and adoption pay Job Description Job Title: Planning and Administration Team Leader Job Type: Permanent Salary: £34,000 to £36,000 pa DOE Hours: 37.5 hours per week Monday to Friday Job Location: Office based in Oldbury With support of the Planning & Administration Manager, to line manage the QHSE scheduling teams of Contract Reviewers, Planners and Query & Debt Administrators, ensuring that professional, thorough and efficient operational support services are provided to the UK Knowledge business. Develop and maintain resource planning strategies in order to optimise resource allocation and utilisation. Support the Planning & Administration Manager to ensure all contracts are successfully delivered on-time, and in compliance with global procedures and operational KPIs. Support the Planning & Administration Manager to ensure contract review and creation activities are performed on-time and in accordance with global and local procedures. Support the Key Account Managers to ensure the timely management of effective planning and scheduling of key account contracts Qualifications Qualification in business administration, operations management, or related field. Essential Experience Proven experience in resource planning, minimum 3 years Experience of line managing a team Proficiency in using resource planning software and tools. Excellent communication and people skills to collaborate effectively with teams and stakeholders. Previous experience in a customer services (internal or external) / sales environment. Previous experience of interpreting information provided, and turning it in to a structured output. Competent skills with Microsoft Windows/ Office Applications (Word, Excel, PowerPoint, Outlook etc) and database applications, Power B.I, etc. Additional Information APPLY NOW for full consideration, you can be sure that your application will be treated confidentially and impartially, and you will always receive an update within 10 business days.