Salary/Benefits: Competitive Salary + Exclusive benefits
Contract type: Permanent
Hours: Full Time
Posted date: 19/02/2025
The Caledonian Edinburgh is recruiting for a Room Attendant:
Our Story:
The Caledonian Edinburgh has embodied the best in Scottish hospitality for over a hundred years. Situated at the West End of Princes Street, this former Victorian railway hotel nestles in the shadow of the Edinburgh Castle, within walking distance of Princes Street Gardens, the Royal Mile and Edinburgh’s Old Town, a UNESCO World Heritage Site.
Located in the heart of Scotland’s capital, we are proud to celebrate The Caledonian’s stories, anecdotes and memories over the last 120 years in Edinburgh. We would love for you to embark on the journey to our next chapter, The Caley Way! We’re delighted to be recruiting for our newly reimaged bedrooms and guest experience. At The Caledonian Edinburgh, the comfort of our guests is of paramount importance and this commitment is reflected in each guest room.
The Role:
As a Room Attendant, you will play a vital role in ensuring that our distinguished guests enjoy an impeccable and memorable stay, surrounded by the finest accommodations, service, and attention to detail.
Key Responsibilities:
* Exemplary Guest Room Presentation: Ensure that all guest rooms, suites, and associated areas are maintained to the most luxurious and pristine standards.
* Luxury Bed Linen & Guest Amenities: Meticulously change and replenish bed linens, towels, and amenities.
* Deep Cleaning & Upkeep: Undertake deep cleaning tasks and regularly inspect guest rooms and associated areas.
* Efficient Trolley Management: Maintain and restock your cleaning trolley daily.
* Guest Satisfaction & Requests: Respond to guest inquiries and requests with grace.
* Safety & Security: Uphold the highest safety standards.
* Environmental Stewardship: Adhere to the hotel’s commitment to sustainability.
* Lost Property Management: Ensure all lost property is handled according to the hotel’s strict procedures.
* Collaboration & Support: Foster strong, cooperative relationships with colleagues across departments.
* Guest Privacy & Confidentiality: Always respect the privacy of our guests.
What Do We Desire:
* Exceptional Service Standards: Previous experience in a luxury hospitality setting or housekeeping role.
* Team-Oriented: A collaborative spirit, able to work seamlessly within a close-knit team.
* Meticulous Attention to Detail: A keen eye for detail.
* Guest-Centred: A dedication to anticipating and fulfilling guest needs.
* Professional Presentation: Impeccable grooming and a polished appearance.
* Time Management & Efficiency: The ability to efficiently manage time and prioritize tasks.
* Integrity & Discretion: A strong sense of responsibility and respect for privacy.
* Environmental Awareness: A commitment to sustainability and eco-friendly practices.
* Adaptability & Reliability: The ability to be flexible and respond effectively to changing needs.
If you are a dedicated hospitality professional with a passion for providing an exceptional guest experience and a commitment to upholding the highest luxury standards, we invite you to join our team at The Caledonian Edinburgh.
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