Ophthalmic Consultants of Boston is seeking a Front Desk Representative to join our team. Must be a dependable and motivated team player who is professional, organized, and enjoys working in a fast-paced medical environment. This person would be scheduled to work in our Plymouth office with travel to Pembroke and Sandwich locations as needed. Schedule is Monday through Friday; 40 hours per week.
Responsibilities:
* The role of a Front Desk Representative is to deliver excellent patient care service by demonstrating enthusiasm and a calm demeanor in a busy office environment.
* Must ensure efficient and positive interactions with patients and co-workers.
* Works collaboratively as a member of the team to achieve the goal of providing outstanding patient service.
* Specific duties include all check-in and check-out functions, ensuring accurate demographic and financial information for each patient encounter, the collection of patient co-payments and past due balances, scheduling, and communicating with patients.
* Perform all other related tasks which would facilitate the flow of patients through the practice, or which would enhance the quality of service to patients.
* Maintain confidentiality and privacy consistent with HIPAA guidelines.
* Other clerical duties as assigned such as medical records.
Ideal Candidate:
* A High School Degree or GED.
* Minimum of 1 year of medical or health care related setting or equivalent in a customer service, front desk/receptionist position.
* Must have a working knowledge of computer and respect for confidentiality. OCB is an equal opportunity employer.
* Must be able to work in a fast-paced environment, paying close attention to detail.
* Epic experience a plus.
Benefits Offered:
* Health & Dental Insurance - eligible 1st day of employment.
* Paid time off and paid holidays.
* Health & Dependent Reimbursement Accounts.
* 401(k) Plan with company contribution.
* Company paid Life and LTD Insurance.
* Employee discounts.
To find out more about OCB, please visit our website at www.eyeboston.com. OCB is an Equal Opportunity Employer. All Employees must be fully vaccinated.
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