Job Overview To work closely with our Health Records Service in meeting set objectives to ensure policies and procedures are followed in compliance with; General Data Protection Regulation (GDPR) 2018, Data Protection Act 2018, Access to Health Records Act 1990, and BCUHB Health Records Management Procedure. To process subject access requests from start to finish that are received within the Central Access to Health Records (ATHR) Service ensuring that legislative requirements are adhered to as per the ATHR procedures. Ensure that any delays are appropriately escalated in a timely manner to enable compliance with the legislative timescale. Main duties of the job Responsible for ‘processing’ all associated documentation regarding appropriateness of requests; ensuring appropriate consents and identification checks are in place; and that processes are consistent, transparent and legally compliant. Support the management of the quality assurance process to ensure that all responses provided are compliant with legislation, e.g. comingling, redaction, third party, application of exemptions. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Working for our organisation If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Detailed Job Description And Main Responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. Person specification Qualifications And/or Knowledge Essential criteria A general understanding of General Data Protection Regulation (GDPR) 2018, Data Protection Act 2018, and Access to Health Records Act 1990 Desirable criteria Working knowledge of how to manage multiple document types Experience Essential criteria Experience of working with Microsoft packages Previous administrative and customer service experience Desirable criteria NHS experience Other Desirable criteria Ability to exert light/moderate physical effort when handling casenotes and trolleys