Systems Support Apprentice
We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So we re on a mission to provide just that: lightning fast, reliable broadband that reaches the places other providers leave behind.
Our mission relies on a team full of inspiring people, and we re looking for a Systems Support Apprentice to provide first-line support to all employees, ensuring the effective use and maintenance of the Salesforce platform.
Could that be you? If solving troubleshooting issues and maintaining data excites you, we d love to hear how you can make an impact in this role.
Here s why you ll love this role:
1. First-Line Support: Respond to and resolve Salesforce-related queries and issues raised by employees, ensuring timely and accurate assistance.
2. Troubleshooting: Identify and resolve basic technical issues within the Salesforce platform, escalating more complex issues as needed.
3. User Training: Assist in onboarding and training new employees in the effective use of Salesforce features and best practices.
4. System Enhancements: Provide input on potential improvements to Salesforce features, reporting, and processes to better support business needs.
5. Qualification: You will have the opportunity to gain a Level 3 qualification.
Here s why you ll be great in this role:
1. You will have a keen interest in technology and business processes.
2. Excellent communication skills with the ability to liaise with internal and external stakeholders.
3. Problem-solving abilities with a proactive approach to learning.
The benefits:
1. Pension: 5% employer / 5% employee contribution.
2. WPA Health Scheme: Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, NHS parking claim back, EAP, 24/7 remote GP service, member discounts.
3. 25 days annual leave + bank holidays, your birthday, house move and wedding day off.
4. High Street Shopping Discount Scheme: Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc.
5. Regular Lunch & Learns and company wide Elevenses meets to discuss company direction.
6. Social Events: Summer and End of Year parties.
7. Thank Q Awards: Monthly £50 winner, yearly £500 winner.
Please note: Unfortunately, we can t offer visa sponsorship.
#J-18808-Ljbffr