Role: Customer Account Specialist
Salary: £30,000 - £33,000 per annum + private health, life assurance, 25 days holiday & pension
Location: Commutable from Crawley, Horsham, East Grinstead, Redhill, Croydon, Brighton and surrounding areas
Company
A leading manufacturing company are looking for a Customer Account Specialist to join their highly successful and growing company. The role reports into the Internal Sales Manager and the successful candidate will have previous experience of processing quotations or experience in sales support (e.g. supporting Sales Managers / processing quotations / administration for sales / processing sales orders)
The company have around 130 staff across UK, USA & Europe 115 staff in UK. They are well established with a low staff turnover, mostly due to the fact they are a good company to work for with their open and transparent communication, offering careers rather than just jobs.
Responsibilities
1. Acting as first point of contact for all Customer Account enquiries and orders received via phone and email, in a timely and professional manner.
2. Processing sales/service orders with accuracy and efficiency ensuring proper configuration, pricing and delivery scheduling from initial enquiry, order intake, order fulfilment, shipment through to invoice.
3. Taking ownership for the entire lif...