A Vacancy at University Hospitals of Leicester NHS Trust.
As a key member of the senior leadership team, the post-holder will contribute to the development and implementation of key objectives across the Clinical Management Group (CMG) and the Trust to deliver efficient services and effective patient care.
The Head of Operations will have responsibilities and accountabilities across Women’s and Children’s CMG for successful operational leadership and management and strategic business planning - ensuring supportive and responsive operational management leadership of our services.
Key Result Areas
• Leadership
• Service Delivery & Development
• Finance
• Workforce
• Performance
• Standards and Requirements for Healthcare Organisations
• Communications
• Research and Development
• Governance and Risk
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
Message from Jon Melbourne, Chief Operating Officer / Deputy Chief Executive and Jonathan Cusack, Clinical Director – Women’s and Children’s
Thank you for your taking the time to consider this opportunity to work with us. We are firmly committed to being the best possible provider of healthcare and place to work in the NHS and we have an exciting opportunity to recruit a new Head of Operations for Women’s and Children’s Clinical Management Group (W&C CMG).
UHL is a Trust with regional and national reach. It has an operating turnover in excess of £1.6 billion and it provides a wide range of general and specialist services across a diverse range of communities in Leicester, Leicestershire and Rutland (LLR) and beyond. Whilst we are a large Trust, it is essential that we ensure all of our communities, patients and colleagues receive a personal and positive experience when they interact with the Trust – reflected in our vision ‘leading in healthcare, trusted in communities’.
Now is an exciting time for W&C, with developments, service improvements and investments across the CMG. We are one of the biggest and most complex CMGs in UHL, including one of the largest maternity and neonatal services in the UK and a children’s hospital with all key services located on one site. With a budget of over £215m and over 2,100 colleagues, W&C has services which operate across Leicester Royal Infirmary, Leicester General, Glenfield and community hospitals, as well as out in the wider community.
We are looking for a Head of Operations who can show that they lead in the right way and that can evidence what they deliver. We will work together as a team across UHL to drive improvements in care and to create an environment in which individuals and teams can excel. We want to UHL to have one of the best cultures in the NHS because an inclusive and empowering culture delivers safe care.
The postholder will play a key role in ensuring supportive and responsive operational leadership across W&C and UHL. We want a leader who will work alongside us to drive improvements to lead our services. The role will provide many opportunities to make a difference for our staff and patients and will have our full support. Maternity services are under intense national scrutiny and the post holder will need to develop key relationships with our regional and national teams and a working knowledge of maternity governance structures would be useful.
UHL is also part of the LLR Integrated Care System and we already have strong relationships with primary care, CCG, Leicestershire Partnership Trust, Local Authority and voluntary sector partners.
We are working to the following timeline:
· Job goes live: 18 February 2025
· Job closes: 9 March 2025
· Candidates contacted to confirm if they have been shortlisted:11 March 2025
· Interviews: 20 March 2025
If you would like to speak to us about the role, please do get in touch. Thank you.
Jon Melbourne,Jon.melbourne@uhl-tr.nhs.ukorSuzanne.whyman@uhl-tr.nhs.uk
Jonathan Cusack,Jonathan.cusack@uhl-tr.nhs.uk
This advert closes on Thursday 6 Mar 2025