Housekeeper, The Bristol Wing Who we are YMCA Brunel Group is an independent, locally governed and managed charity operating in Mendip, Bath, Bristol, Wiltshire and South Somerset. We are part of the international YMCA movement. Our mission is to create supportive, inclusive and energising communities, where people can truly belong, contribute and thrive. Our activities include A ccommodation for over 700 people every year who are at risk of being homeless, who are on low incomes, experience barriers to work, or young people in need of high levels of support, who have often experienced trauma and difficult times in their lives. We don’t just provide a bed, we support people holistically and continually seek to help our residents gain the training, skills and confidence to lead independent lives. A Health & Wellbeing centre in Bath, a community facility with a fully kitted out gym, functional fitness areas and extensive class programme. Two commercial hostels in Bath and Bristol which help us cover our central costs. Twelve youth clubs for young people aged 10-19, including 4 young carers groups, providing a space where they can have dedicated time to talk to trusted youth workers, access relevant information about issues that concern them, and develop their social networks. Eight Ofsted registered Nurseries, providing spaces for up to 360 children where they are given opportunities and experiences that will set them up for their educational journeys and prepare them for their lives ahead. What does the job entail? Working as part of a team to ensure a high standard of cleanliness is maintained throughout the whole hostel – surpassing customer expectations. Duties and Responsibilities Contributing to a warm, friendly, welcoming atmosphere and a sense of community amongst guests, residents and colleagues. Receive departures/stays list from Reception (note any comments regarding residents advance requests i.e., do not disturb, agreed etc.) Ensure adequate sheets and pillowcases are available to replace departures. Enter all rooms on the floor for which you are responsible, including occupied/unoccupied rooms with guests and unoccupied rooms that guests have departed from and carrying out all required cleaning duties. Advise maintenance of any defects you may find in the rooms or showers and toilets During the quieter months in the hostel, to deep clean rooms – wash walls, skirting boards. Duties will include use of: Frequent use of cleaning equipment e.g. vacuum cleaners, polishing machines. Standing and walking for majority of work sessions. Moving and carrying equipment and materials necessary to complete tasks. Carrying rubbish bags and linen bags. What skills will the successful candidate need? You must have good organisational skills, a positive approach to working with colleagues and a professional and diplomatic approach when dealing with customers. You must have excellent timekeeping, be able to deal with a high-pressure environment and have a willingness to undertake appropriate training and education where necessary. Experience of working in a housekeeping or cleaning role is desirable. What we offer YMCA Brunel Group is an inclusive organisation and the post requires a shared commitment to equality and diversity. Enhanced sick pay allowances and paid compassionate and emergency dependent leave. 25 days holiday plus bank holidays Pension scheme Cycle to work scheme 20% discount off the cost of childcare at our childcare settings Staff get a fully inclusive membership of our health & wellbeing centre in Bath for the heavily discounted price of £15/month Access to online gym classes for free Staff events and a staff intranet where stories, news and updates are shared across the department. A corporate discount for our staff at Fusion Lifestyle who have gyms in the Mendip / Somerset area at £38 rather than £48 a month. YMCA Brunel Group is an inclusive organisation and the post requires a shared commitment to equality and diversity. Location The Bristol Wing, Bristol Hours Part time: 20 hours a week. Monday - Tuesday 10:30-15:30 Thursday - Friday 10:30-15:30 Wednesday, Saturday and Sunday Off To include bank holidays. Contract type Permanent Rate of Pay £12.98 per hour We ask all our applicants to complete an application form. If you would like to apply to our job vacancies on line, please click on the link below: Work For Us - Make a difference every day - YMCA Brunel Group (ymca-bg.org) If you would like to know more about what YMCA Brunel Group does please click on the following link: https://ymca-bg.org/