Band 3 Antenatal Clinic Administrator
(20 hours, Monday to Friday)
We are looking for an enthusiastic administrator to join our Antenatal Clinic team. The Antenatal Clinic Administrator is the first contact for women accessing maternity services. They will support a seamless experience for women into and through antenatal and obstetric services, organising and booking midwifery and obstetric appointments, ultrasound scans, supporting women attending appointments with queries, and working under the direction of the team leader.
If you are organised & self-motivated, have great customer care skills, excellent IT skills, and enjoy the challenge of a busy, fast-paced, ever-changing environment, then please apply to join our team and help us ensure safe and effective care for women in the antenatal pathway.
Administration experience is essential, but training will be provided on all hospital IT systems. The Antenatal Clinic Administrator ensures a seamless patient experience into The Royal Surrey Maternity care pathways and manages the administration of the Antenatal Clinic, supporting the midwives and obstetricians and obstetric ultrasounds under the direction of the Clinic Manager. They will coordinate all booking referrals into the maternity service, signposting women into the right community midwifery or out-of-area pathway, creating the patient record in the Patient Administration System and BadgerNet. They will have responsibility for all administration required during antenatal midwifery & obstetric clinics, including but not limited to: making/rescheduling appointments and obstetric ultrasounds, preparing & organising records, adding outcomes to PAS, and signposting next steps to women.
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined-up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere, and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) has given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trust's normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
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For further details / informal visits contact:
Name: Kate Shields
Job title: Assistant Specialty Manager
Email address: kate.shields2@nhs.net
Telephone number: 01483571122
For more information please contact Kate Shields (Antenatal Admin Team Leader) kate.shields2@nhs.net
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