Job description
*PLEASE NOTE*
Unfortunately, we can only accept applications made on the University website. Please follow this link :
https://vacancies.essex.ac.uk/tlive_webrecruitment/wrd/run/etrec179gf.open?WVID=9918109NEm&LANG=USA&VACANCY_ID=767076YBqy
Job Overview
Soft FM Services are responsible for cleaning and portering services to the university’s academic, administrative and residential estate. Soft FM facilitates all university key events, such as graduation and open days and ensures areas are prepared for other events such as receptions and summer conferences.
As part of your position as Team Clean Supervisor, you will lead, manage, and motivate Soft FM operational staff to provide a quality customer focused service to the academic and residential estate, ensuring that Soft FM Services are delivered and maintained to the highest standards. You will also be responsible for accurate completion of departmental statutory paperwork.
Job Title and Band: Team Clean Supervisor (Weekend), Band D
Contract: Permanent, Part-Time
Hours: Current working pattern Friday 9am to 3.30pm, Saturday and Sunday 5.30am to 1:45pm
Salary: £26,313 - £27,720 (pro-rata)
Department: Soft FM Services
Responsible to: Head of Soft FM Services
Reports on a day to day basis to: Team Clean Manager
Purpose of job: Lead, manage and motivate Soft FM operational staff to provide a quality customer focused service to the academic and residential estate. Ensuring that Soft FM Services are delivered and maintained to the highest standards. Accurate completion of departmental statutory paperwork. Implement all relevant health and safety legislation.
Duties of the Post:
1. Leading, managing and motivating a team of Soft FM operational staff. This will include organisation and supervision of work. Conduct performance reviews, training and development, sickness and annual leave management, ensuring that staff achieve the necessary standard of performance, taking corrective action as appropriate.
2. To be fully conversant with Health & Safety Legislation, ensuring that operational staff follow Health and Safety guidelines at all times particularly; C.O.S.H.H. (Control of Substances Hazardous to Health), P.P.E. (Personal Protective Equipment), Working at Heights, Kinetic Manual Handling, Methods of Work and Risk Assessments.
3. Complying with the requirements of Data Protection by ensuring confidentiality when dealing with staff or keeping staff records.
4. Providing cover for other Soft FM Services Supervisors during periods of holidays or sickness absence.
5. Organising daily schedules of work for operational staff, utilising relevant university computer systems as necessary and taking into account the premises cleaning policy, University key events and the staff available on the day.
6. Assisting with some operational duties in exceptional circumstances.
7. Completing work instructions for faults and repairs and facilitating work requests using the electronic reporting system.
8. Carrying out stock checks of cleaning materials, furniture and equipment, submitting order requests to the Team Clean Managers and ensuring stock levels are maintained within departmental guidelines.
9. Issuing and collecting staff master keys/cards as required.
10. Ensuring all legislative requirements relating to Health and Safety are implemented as directed by the Training and Compliance Manager. Ensuring staff undertake all statutory health and safety checks, completing audits and maintaining accurate records.
11. Undertaking routine inspections, including those for cleaning quality, bedroom inspections, repairs and maintenance and vehicle and equipment safety.
12. Overseeing the day to day use of departmental vehicles and maintain accurate records.
13. Ensuring that the academic and residential estate is prepared for occupation and key events are serviced to required standards.
14. Liaising with Management, Soft FM Supervisors and Operational Staff to deliver a seamless quality service to customers.
15. Communicate with other university departments, facilitating work requests and collaborating with colleagues to enable customer queries to be resolved. Proactively advise of future work to maintain customer satisfaction.
16. Ability to work autonomously on a day-to-day basis, under the management of the Team Clean Managers.
17. Flexibility in relation to university key events, such as arrival and departure days, visit days, graduation, summer conference season, waste collection over the Christmas period, snow and ice call out requirements; this list is not exhaustive but gives an indication of university events.
18. Any other duties as may be assigned from time to time by the Head of Soft FM Services or their nominee.
These duties are a guide to the work that the post holder will initially be required to undertake. They may be changed from time to time to meet changing circumstances and do not form part of the contract of employment.
Terms of Appointment: For a full description of the terms of appointment for this post please visit: http://www.essex.ac.uk/hr/uecs/default.aspx
Benefits:
* Canteen
* Cycle to work scheme
* Discounted or free food
* On-site gym
* On-site parking
Work authorisation: United Kingdom (required)
Work Location: In person
Application deadline: 12/03/2025
Job Types: Part-time, Permanent
Pay: From £26,313.00 per year
Expected hours: 21 per week
Experience: Cleaning: 1 year (preferred), Commercial cleaning: 1 year (preferred), Janitorial: 1 year (preferred)
Language: English (preferred)
Licence/Certification: Driving Licence (preferred)
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