Job summary We are looking for an organised Clinical Administrator with a passion for making a difference to others. Proposed start date April 2025 Youll be working 40 hours per week (Monday to Friday (09:00 am till 05:00 pm), helping ensure the safe and smooth running of services for the people in our care. You will be working at Cygnet Heathers and Meadow Mews, Cygnet Heathers is a 20-bed service providing neuropsychiatric and neurodegenerative rehabilitation for men with mental health difficulties and acquired brain injury. Cygnet Meadow Mews is a 10-bed enhanced community residential service for men with neuropsychiatric or neurodegenerative conditions, who may have behaviours that challenge alongside additional social and complex needs As a Clinical Administrator, you will be providing administrative support to both Cygnet Heathers and Meadow Mews, including being responsible for Health Records and Requests for Access. Main duties of the job At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day. About us Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation. Date posted 13 February 2025 Pay scheme Other Salary £27,000 a year Contract Permanent Working pattern Full-time Reference number VP66612BA6 Job locations West Bromwich B70 0HD Job description Job responsibilities We are looking for an organisedClinical Administratorwith a passion for making a difference to others. Proposed start date April 2025 Youll be working 40 hours per week (Monday to Friday (09:00 am till 05:00 pm), helping ensure the safe and smooth running of services for the people in our care. You will be working atCygnet Heathers and Meadow Mews, Cygnet Heathers isa 20-bed service providing neuropsychiatric and neurodegenerative rehabilitation for men with mental health difficulties and acquired brain injury. Cygnet Meadow Mews is a 10-bed enhanced community residential service for men with neuropsychiatric or neurodegenerative conditions, who may have behaviours that challenge alongside additional social and complex needs As a Clinical Administrator, you will be providing administrative support to both Cygnet Heathers and Meadow Mews, including being responsible for Health Records and Requests for Access. Your day-to-day Provide a high standard of organisational & administrative support Promote and ensure the good reputation of the Hospital. To act as a positive role model, maintaining and demonstrating a positive attitude towards Clients, their families, visitors and other staff Ensure that effective communication and working relationship is maintained both within the hospital and between Funders and Commissioners, patients and relatives regarding admissions, meetings and any other queries. Attend Patient review meetings and document minutes, Ensure all medical records are maintained, stored and archived to a high standard Ensure close working relationships are maintained with clinical commissioning groups Responsible for entering data on E-Cencus Take minutes of the meetings if required- arrange CPAs, discharge meetings and professionals meetings and minute To complete administration tasks for the Responsible clinician Management of patients finances within the hospital with the support of Head of Care ECencus, Funding and billing forms for patients Reception cover where required Archiving of patient records Responsible for completing discharge surveys patients Why Cygnet? Well offer you £27,000 Per Year Strong career progression opportunities Expert supervision & support Free Meal Per Shift Employee referral scheme Pension scheme Cycle to work scheme & employee discount saving Cygnet rewards NHS discount Simply health You are An administrator with experience in health care & knowledge of mental health Flexible, organised, able to prioritise workloads, solve problems & make decisions Calm under pressure & can work under your own initiative A strong written & verbal communicator with an eye for detail & excellent interpersonal skills Highly proficient in the use of Excel, Word, Outlook, PowerPoint, Access, Windows & the internet Please note successful candidates will be required to undergo an enhanced DBS check. This vacancy may close prior to this date if a large number of applications are received. Job description Job responsibilities We are looking for an organisedClinical Administratorwith a passion for making a difference to others. Proposed start date April 2025 Youll be working 40 hours per week (Monday to Friday (09:00 am till 05:00 pm), helping ensure the safe and smooth running of services for the people in our care. You will be working atCygnet Heathers and Meadow Mews, Cygnet Heathers isa 20-bed service providing neuropsychiatric and neurodegenerative rehabilitation for men with mental health difficulties and acquired brain injury. Cygnet Meadow Mews is a 10-bed enhanced community residential service for men with neuropsychiatric or neurodegenerative conditions, who may have behaviours that challenge alongside additional social and complex needs As a Clinical Administrator, you will be providing administrative support to both Cygnet Heathers and Meadow Mews, including being responsible for Health Records and Requests for Access. Your day-to-day Provide a high standard of organisational & administrative support Promote and ensure the good reputation of the Hospital. To act as a positive role model, maintaining and demonstrating a positive attitude towards Clients, their families, visitors and other staff Ensure that effective communication and working relationship is maintained both within the hospital and between Funders and Commissioners, patients and relatives regarding admissions, meetings and any other queries. Attend Patient review meetings and document minutes, Ensure all medical records are maintained, stored and archived to a high standard Ensure close working relationships are maintained with clinical commissioning groups Responsible for entering data on E-Cencus Take minutes of the meetings if required- arrange CPAs, discharge meetings and professionals meetings and minute To complete administration tasks for the Responsible clinician Management of patients finances within the hospital with the support of Head of Care ECencus, Funding and billing forms for patients Reception cover where required Archiving of patient records Responsible for completing discharge surveys patients Why Cygnet? Well offer you £27,000 Per Year Strong career progression opportunities Expert supervision & support Free Meal Per Shift Employee referral scheme Pension scheme Cycle to work scheme & employee discount saving Cygnet rewards NHS discount Simply health You are An administrator with experience in health care & knowledge of mental health Flexible, organised, able to prioritise workloads, solve problems & make decisions Calm under pressure & can work under your own initiative A strong written & verbal communicator with an eye for detail & excellent interpersonal skills Highly proficient in the use of Excel, Word, Outlook, PowerPoint, Access, Windows & the internet Please note successful candidates will be required to undergo an enhanced DBS check. This vacancy may close prior to this date if a large number of applications are received. Person Specification General Requirements Essential Please refer to job description above Desirable Please refer to job description above Person Specification General Requirements Essential Please refer to job description above Desirable Please refer to job description above Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Cygnet Health Care Address West Bromwich B70 0HD Employer's website https://www.cygnethealth.co.uk/ (Opens in a new tab)