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View more categories View less categories Sector Administration and Secretarial Contract Type Permanent Hours Full Time
About Network Rail
Join Our Team at Network Rail!
Are you ready to make a difference in people's lives? At Network Rail, we connect passengers and freight customers, ensuring safe and efficient transportation across the country. We're an organisation where people truly matter, and when you join us, you matter to us and millions of others.
We're dedicated to building a diverse and inclusive organisation that reflects the passengers we serve. To achieve this, we're committed to becoming an open, diverse, and inclusive workplace, leveraging the skills and expertise of our talented workforce. Together, we strive to create a safe and accessible railway for everyone.
Investing in our people is key to enhancing the safety, reliability, and efficiency of our railway system. If you're passionate about making a meaningful impact, then this opportunity is for you!
About our people and the recruitment process - We're an inclusive employer of choice and we welcome applications from everyone! We encourage our colleagues to work flexibly, as we know traditional working patterns don't always fit. If you want to consider working flexibly, just let us know and we'll do our best to help and invest in your career with us, whilst you have a healthy work life balance.
We're also a Disability Confident Leader employer and we'll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.
Brief Description
Route Services is a division of Network Rail that provides the Routes with services so they can help Network Rail deliver a better railway for a better Britain. We support the Routes with a myriad of services and supplies they need to maintain and operate the railway.
This role sits within 'Asset Information Services (AIS)'...
Our AIS teams provide reliable and sustainable products and services to Network Rail and industry customers. They provide insight and intelligence that is used to keep passenger and freight services moving. Using cutting-edge, world leading technology, such as lasers, ultrasonics, and high-resolution imagery; the team check the tracks structure, position and condition, they also monitor the high voltage wires and rails that supply power to the trains. With this and the use of geo-analytical intelligence, we can plan maintenance and renewal works from the safety of our offices and depots, reducing risk to our colleagues and disruption to our services.
About the role (External)
Are you a natural motivator, ready to inspire others to reach their full potential? If you have team leader experience, you're exactly who we're looking for! Join our team at our National Records Centre as a Records Controller and make a lasting impact! Your leadership skills will be invaluable as you train, guide and supervise our dedicated team of Records Assistants, ensuring they excel in their roles.
At Network Rail we understand the value of precise record-keeping. As a Records Controller, you'll be an essential member of our team, ensuring the smooth flow of information and maintaining meticulous records that drive our success.
Your meticulous attention to detail will be put to the test as you organise and catalog a vast array of records. From financial documents to client files, your expertise will ensure that information is readily available, empowering our teams to make informed decisions and drive business growth.
Your responsibilities will include:
* Train and supervise the activities of allocated assistants.
* Make records available to authorised personnel when required and investigate the circumstances of requests of records already booked-out or unobtainable and report on the position.
* Track and control the movement of records and electronic data from/to the Record Centre. Monitor the appropriate use of configuration control to amended records and advise on records format.
* Manage a team resource to supply information only prints, source records, Computer Aided Design (CAD) files, and data when required.
* Identify potential areas for improvement to records centre processes and make recommendations. Identify and report any areas of potential non-compliance with the records centre processes.
* Liaise and visit external contractors advising them of records management requirements.
* Provide advice on records management, record centre processes and systems in relation to configuration issues and records format.
* Undertake forecasting of records requests in order to anticipate workload and plan resource requirements.
Ideal candidates for this position would demonstrate the following:
Essential
* Ability to build relationships with contractors.
* Ability to manage customer expectation and SLAs.
* Supervisory experience.
* Team working skills.
Nice to have
* Basic understanding of engineering technology.
* CAD experience.
* Records management experience.
Educated to A Levels or relevant experience.
Company
Every day, 4.8 million people use our network. Keeping Britain moving and building a better railway for the future is full of challenges – but also tremendous opportunities.
From our commitments to your development, our range of benefits and our approach to Diversity & Inclusion, we believe there are many reasons to join the team at Network Rail.
We’re proactive in empowering employees with the knowledge to help them progress. We encourage all our employees to be ambitious, and offer great training and career development opportunities.
We believe that investing in our people is one of the most effective ways of improving the safety, reliability and efficiency of the railway.
We also know that it’s vital to get each individual’s training programme just right. As well as helping us to meet our immediate needs, we believe this is an approach that encourages people to stay with us and develop their careers.
Your health, wellbeing and benefits
We believe that safety and performance go hand in hand and this doesn’t just mean safety on the railway! We are committed to the wellbeing of our employees and believe, that should come first.
We provide access to support services such as our employee assistance program to help you with finances, family, health and wellbeing. In addition to this, we offer excellent benefits, are sensitive to work-life balance and encourage our employees to use their 5 volunteer days for their favourite causes.
We have a range of benefits including:
* 28 days annual leave entitlement.
* My benefits – Our discounted online shopping site.
* A range of discounted offers including, childcare vouchers, Healthcare offers – cycle to work, healthcare club discounted membership and other benefits.
* Subsidies of up to 75% on rail and underground season tickets.
* A range of pension schemes.
* 2 weeks paid reserve leave for our Armed Forces community.
What Diversity and Inclusion means to us
‘Diversity’ means recognising differences between people while valuing the contribution they make. ‘Inclusion’ means creating safe and welcoming workplaces with fair cultures that encourage innovative and fresh ways of thinking.
Our aspiration is that the behaviours and actions that support diversity and inclusion will come from the conviction of everyone here at Network Rail – making diversity and inclusion a conscious part of how we run our business throughout Britain.
Disability Confident Leader
Network Rail is an accredited Disability Confident Leader. This means, where a disabled applicant meets the essential criteria for any of our vacancies, they will receive an interview.
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