Automotive Parts Advisor Apprenticeship - Porsche Centre Reading
Apply From: 09/11/2024
Learning Provider
Delivered by CALEX UK LTD
Employer
PORSCHE RETAIL GROUP LIMITED
Vacancy Description
* Learn to identify and locate automotive parts using electronic catalogues, manuals, and computer systems.
* Assist customers in-person, over the phone, and via email to fulfil their parts requirements and inquiries.
* Collaborate with service technicians and mechanics to ensure accurate parts ordering and timely delivery.
* Receive, inspect, and organize incoming parts shipments, ensuring accuracy and quality control.
* Maintain inventory levels by monitoring stock levels, conducting regular audits, and placing replenishment orders as needed.
* Utilize point-of-sale systems to process transactions, generate invoices, and manage customer accounts.
* Provide product recommendations, technical advice, and pricing information to customers as needed.
* Handle customer complaints and concerns professionally, striving to achieve satisfactory resolutions.
* Uphold company policies and procedures regarding parts sales, returns, and exchanges.
* Participate in training sessions and workshops to enhance product knowledge, customer service skills, and industry awareness.
Key Details
Vacancy Title
Automotive Parts Advisor Apprenticeship - Porsche Centre Reading
Employer Description
As the first Destination Porsche Centre in the UK, Porsche Centre Reading is proud to have created an inviting and emotive atmosphere which immerses the visitor into the brand experience. The Service department has been expanded with the addition of six new ramps in a workshop extension, bringing the total to 18, which increases capacity notably for Porsche Classic projects.
Vacancy Location
Bath Road, Calcot, RG31 7SG
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000281157
Key Dates
Apply From
09/11/2024
Closing Date For Applications
2024-10-28 23:59:59
Interview Begin From
Possible Start Date
2024-11-09
Training
Training to be Provided
Supply Chain Warehouse Operative Level 2 Apprenticeship Standard:
* The Programme typically lasts 12-14 months and you'll achieve a nationally recognised qualification.
* All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Porsche Training Centre in Slough.
* Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules.
Learning Provider
CALEX UK LTD
Skills Required
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem-solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical thinking, Team working, Creativity, Initiative, Non-judgemental attitude, Patience.
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