Place of work: Hanley Primary Care Centre
Reports to: Dr Craig Seymour, Clinical Lead GP, Hanley
Hours: 6 sessions (Monday, Tuesday and third day across the week)
Salary: Competitive. For further information and/or a discussion about this role, please contact HR at Islington GP Federation on igpf.hr@nhs.net
Contract: Fixed term for 9 months starting mid-July 2025
Job Summary:
An exciting opportunity to work within an evolving innovative and forward-facing clinical model for general practice. Roles for dynamic GPs who want to be a part of this movement are available at site. Applications from GPs at all levels of experience are welcome, particularly those with more than 2 years experience, GP training qualifications, and interest in leadership roles such as safeguarding.
At its core, you will work as a member of the in-house clinical team and provide a critical role of delivering appointments and care to the registered list of patients. Although you may not hold a named doctor list, you will manage the patients with a list-holding mentality, offering continuity and case management where needed and appropriate. The practices operate an innovative digital triage hub and you will play a key role within this, helping to ensure patients get the right care they need from the right person at the right time.
Main Duties of the Job
1. Mixed-media - telephone, F2F sessions for patient contact, both same day and LTC/planned care where appropriate.
2. Manage pathology results for tests generated through patient contacts in a shared capacity with all other doctors.
3. Use and adhere to practice systems for excellent communication and handover with lead GP and other relevant MDT colleagues, including any clinicians working off-site.
4. Support the triage process for all patient-led demand.
5. Contribute to clinical admin including evaluating, actioning, and processing hospital correspondence and results. This includes ordering appropriate tests and ensuring safety netting and follow-up. You will contact the patient to complete tasks where this is required.
6. Supporting other members of the MDT including pharmacists, nurses, nursing associates, and administrators with clinical and process questions as needed, particularly around planned care.
7. Participating in and being visible as part of the practice team, including attendance at clinical team meetings and whole team meetings.
8. QI and audit projects, depending on need.
9. Pay attention to appropriate coding, note keeping, and flagging of any system issues as they arise.
10. Raise safeguarding concerns with named leads where appropriate.
11. Potentially complex care or special interest clinics.
12. Potentially being a GP trainer.
About Us
Islington GP Federation (IGPF) is a growing organisation representing 31 practices; we have established ourselves as a leader in new ways of working, including running Islington's extended access primary care services (I:HUB) as well as supporting the Islington Primary Care Networks (PCNs).
Our current range of services include the Extended Access Service, I:HUB, Community Ear, Nose and Throat (ENT), Integrated Community Gynaecology, practice-based pharmacists, and a range of practice support mechanisms.
IGPF works very closely with a range of partners including the regional commissioning group, NHS England, Healthy London Partnership, Public Health, local hospitals such as UCLH, Whittington Health, and the London Borough of Islington.
IGPF is the host organisation for the Primary Care Network (PCN) workforce and the Islington Training Hub and has been working for over two years to create training and development programmes that meet the needs of staff working in primary and community care settings.
IGPF runs four Islington GP practices, one on a GMS contract, two on APMS contracts, and one caretaking contract.
Job Responsibilities
Your work will particularly support continuity of care, safety, and quality for complex or urgent cases:
1. You will take responsibility for managing complexity and facilitating continuity of care where appropriate.
2. Informing other GPs about complex cases known to them.
3. Display your clinical reasoning clearly in the records.
Clinical Responsibilities
The team is really engaged and enthusiastic about their work, and very supportive and welcoming. You should bear in mind, however, that this is a dynamic team which is continuing to develop. These are the things you can do to help become a full member:
1. Show your commitment to high quality, safe care that supports clinical continuity for those patients and clinical circumstances where this is crucial.
2. Take part in learning events, audits, and discreet pieces of work where formally agreed.
3. Respect ways of working that have been agreed among the clinical team (for example, benzodiazepine prescribing).
4. Commit to understanding your role in practice systems and to flagging where there are learning events so the system can improve.
5. Commit to learning new IT systems and innovations in use of IT in service of patient care.
6. Commit to supporting continuity where this is clearly best for the patient.
7. By taking responsibility and ensuring you follow through and complete tasks where possible (therefore avoiding unnecessary follow-up or work by others).
8. Discuss cases with colleagues where appropriate with a commitment to learning from experience and sharing learning.
9. Respect multidisciplinary colleagues.
10. Work across organisational boundaries when this is in the interests of patient care.
11. Keep up to date with new guidance.
12. Keep to time as far as this is possible, and raise and discuss continuing problems with time-keeping.
Sessional Allocation
The week is a hybrid of clinical appointments, shared admin, and clinical triage. Face-to-face appointment times are a minimum of 15 minutes. Triages sessions are half a day, and allowances are made in the week to compensate for this longer session. Supervision and support of other staff members may be required, and this will evolve as systems continue to develop. Extended hours are expected to be part of the working pattern, which may include Saturdays on rotation.
Other Responsibilities within the Organisation
1. Awareness of and compliance with all relevant practice policies/guidelines, e.g., prescribing, confidentiality, data protection, health & safety, and safeguarding.
2. Life-long commitment to audit, contributing to evaluation/audit and clinical standard setting within the organisation.
3. Contributing to the development of computer-based patient records.
4. Contributing to the summarising of patient records and read-coding patient data.
5. Attending training and events organised by the practice or other agencies, where appropriate.
Person Specification
* NHS system.
* Vulnerable groups and how to support them.
* QOF & Enhanced Services.
* GP Networks/Federations.
Qualifications
* GMC Registered.
* Qualified General Practitioner (MRCGP or equivalent).
* Currently on a performers list.
* Clear enhanced DBS check.
* GP trainer.
* Desire to become a GP trainer.
Experience
* Experience of working in UK General Practice.
* Experience of working with diverse and vulnerable groups, including use of interpreters.
* Recent experience of being the named GP for a list of patients or of providing continuity of care.
* Experience of GP admin including e.g., PIP forms.
* Clinical experience of 2+ years.
* Experience using EMIS Web, Docman, Accurx, MS Teams.
* Experience of clinical triage.
* Experience of working with deprived populations.
* Delivery of clinical audit.
* QOF management.
* Experience of working in Islington/NCL general practice.
* Experience of working in at-scale systems.
* Experience of safeguarding leadership/desire to take this on.
* Supervision of other roles and staff members.
Skills & Abilities
* IT fluency including troubleshooting.
* Remote consulting skills.
* Team player and can-do attitude.
* Calm under pressure.
* Kind, friendly, and inclusive.
* Commitment to development.
* Strong Microsoft Office skills.
* Able to work autonomously.
* Flexibility to learn new IT systems.
* Familiarity with MS Teams.
* Able to bring fresh ideas.
* Flexibility over job role and responsibilities as things evolve.
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