JOB OVERVIEW
We have a fantastic new job opportunity for a Fraud Analyst / Spanish Speakerwho is fluent in oral and written Spanish or Italianwith solid analytical skills, good attention to detail and good knowledge of MS Office Tools, including Excel.
Working as the Fraud Analyst / Spanish Speaker you will use the company’s anti-fraud protocols in a way that protects the company and its stakeholders from harm caused by fraud and error, whilst maintaining its ability to transact freely and efficiently with customers.
As the Fraud Analyst / Spanish Speaker you will be responsible for investigating new customer accounts using various fraud prevention tools.
APPLY TODAY
If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.
DUTIES
Your duties as the Fraud Analyst / Spanish Speaker include:
1. Responsible for investigating new customer account using various fraud prevention tools
2. Email checks, identify potential risks to the company in accordance with internal guidelines and policies
3. Detection of new fraud techniques and highlighting to minimise risks
4. Ad hoc projects driven by business needs
5. Displaying a high level of attention to detail whilst recording and updating account information
6. Review of daily transactions in line with online regulations and risks identified by the company
7. Handling suspicious accounts and events in accordance with company procedure
8. Review of customer documentation and KYC checks for various jurisdictions in line with policy
9. Prevent financial loss as a result of fraudulent behaviour
10. Contributing to team effort by meeting KPI’s and SLA’s
11. Maintain procedure and processes that drive the identification of high risk transactions
12. Actively contribute to identifying initiatives, system improvements, and process improvements
13. Proactive risk assessment
CANDIDATE REQUIREMENTS
Essential:
14. Excellent communication skills in English, and Spanish or Italian (written and verbal)
15. Good knowledge of MS Office Tools, including MS Excel
16. Ability to adapt to changing priorities
17. Good attention to detail
18. Proactive approach
19. Good organisation and prioritising abilities
20. Ability to multitask and work under pressure
21. Exceptional problem-solving skills
22. Solid analytical skills
Desirable:
23. Good knowledge of the betting industry
24. A passion and an interest in online gaming