As a Library Assistant at Merville Barracks, Colchester You'll provide day to day running of the Army Library, You're the one with the skills to ensure behind the scenes of facilities run like clockwork. You will operating the library in accordance with the site standard operating procedures. You'll interact with our armed forces personnel daily, you'll be improving the quality of life in everyone you meet What you'll do: Use the Library Management System for stock control, including adding new library members, adding records for new stock, the issue and return of stock, placing reservations and chasing overdue items. Liaise with the Army Education Centre to staff to suggest new stock relevant to the needs of the library's customers. Process new library stock. Withdraw and dispose of old stock as directed by Army Library and Information Centre. Shelve returned items, display new stock and keep the library in good order. Carry out information searches for users using a range of electronic and printed information sources. Provide guidance and instruction to users on the full range of library facilities, including the Internet, and other electronic sources, books and periodicals through marketing and delivering induction briefs to learners and visitors Manage user records in accordance with GDPR. Record statistics of library use and forward to Army Library and Information Centre monthly. Complete and submit quarterly reports for Army Library and Information Centre management Board Meetings What you bring: 5 GCSEs Grade C or equivalent NVQ Business Administration Level 2 Good communication skills. Methodical and organised approach to working Computer literate on all Microsoft packages and have willingness to learn bespoke packages onsite. Ability to make effective decisions and deliver a quality service – changing and improving where necessary Experience of working in a customer facing role Ability to provide excellent customer service Desirable Previous experience in a library role ECDL/ITQ Level 2 Experience in giving presentations Understanding of adult education What we offer: Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering mental health and wellbeing support. Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement. Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services. The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card. Money Insights and financial benefits via the Salary Finance Platform. Save for your future by becoming a member of the Sodexo Retirement Plan A death in Service benefit for colleagues who pass away whilst employed by Sodexo Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools. Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit. Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities. Flexible and dynamic work environment Competitive compensation Full training and full protective uniform supplied Ready to be part of something greater? Apply today Package Description 18 hours per week Monday - Friday - 3 x 6 hour days or 4 x 4.5 hour days Timings are flexible between 08:00 - 17:00 £11.44 per hour Free Car parking Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is Colchester, CO2 7UT About The CompanyAbout Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture.