Job summary Healthcare Assistants are a vital part of our MWL team, they support nursing staff and patients across a wide range of specialties, wards, and department across the Trust.We have exciting opportunities available across both Whiston and St. Helens sites at Mersey and West Lancashire Teaching Hospital in the following areas: You must be available to work ALL required shifts over 7 days including earlies, lates and nights due to service demands. We welcome and encourage a range of individual with various race, ethnicity and cultural backgrounds to join our outstanding team and consider a career as a Healthcare Assistant. Becoming an HCA can be the perfect entry point into the NHS with the qualities and skills required. Many individuals possess the right transferrable skills and core values developed from different sectors and have experiences providing care for others. Main duties of the job The post-holder will carry out assigned tasks involving direct care in support of and supervised by a Registered Nurse. To support the qualified Nursing Staff in the maintenance of high standards of nursing care to patients. To assist in providing an environment within the ward that is conductive to patient recovery and pleasant for patients and their families. To accept responsibility for specifically delegated functions within the ward which the Nurse in Charge feels are appropriate for untrained staff to undertake. To ensure where entries are made in nursing documentation, that these are correct, legible and comprehensive and countersigned by a registered nurse. To understand and adhere to all Trust Policies. To ensure the Health and Safety of patients, relatives and other staff is considered and not prejudiced by the post-holder at any time. About us Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our Services: Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme Date posted 26 March 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum (pro rata if part time) Contract Permanent Working pattern Full-time, Part-time Reference number 409-6941197-A Job locations Whiston and St. Helens Hospital Warrington Road Prescot L35 5DR Job description Job responsibilities To work as part of the Nursing Team undertaking household support tasks and direct care tasks as delegated by the Nurse in Charge. To support the qualified Nursing Staff in the maintenance of high standards of nursing care to patients. To assist in providing an environment within the ward that is conductive to patient recovery and pleasant for patients and their families. To accept responsibility for specifically delegated functions within the ward which the Nurse in Charge feels are appropriate for untrained staff to undertake. To ensure where entres are made in nursing documentation, that these are correct, legible and comprehensive and countersigned by a registered nurse. To understand and adhere to all Trust Policies. To ensure the Health and Safety of patients, relatives and other staff is considered and not prejudiced by the post-holder at any time CLINICAL & PROFESSIONAL RESPONSIBILITIES To ensure that privacy and dignity of patients is paramount and is not compromised. To ensure that all patient information is confidential and is not disclosed to a third party except with permission of the Nurse in Charge. To report any untoward incidents/occurrences. To ensure that all patient care is delivered with the highest degree of professionalism. To present an appearance which gives a positive image of the Trust and a manner which is appropriate and which inspires confidence. To attend specifically fire and lifting and handling lectures annually and ensure appropriate updates are attended once H.C.A. training is complete. To participate in an annual performance review undertaken with the Ward Manager to identify personal development needs. ADMINISTRATIVE RESPONSIBILITIES Ensure patient records are kept up to date and accurate and recording is done in line with Trust policies and procedures. Job description Job responsibilities To work as part of the Nursing Team undertaking household support tasks and direct care tasks as delegated by the Nurse in Charge. To support the qualified Nursing Staff in the maintenance of high standards of nursing care to patients. To assist in providing an environment within the ward that is conductive to patient recovery and pleasant for patients and their families. To accept responsibility for specifically delegated functions within the ward which the Nurse in Charge feels are appropriate for untrained staff to undertake. To ensure where entres are made in nursing documentation, that these are correct, legible and comprehensive and countersigned by a registered nurse. To understand and adhere to all Trust Policies. To ensure the Health and Safety of patients, relatives and other staff is considered and not prejudiced by the post-holder at any time CLINICAL & PROFESSIONAL RESPONSIBILITIES To ensure that privacy and dignity of patients is paramount and is not compromised. To ensure that all patient information is confidential and is not disclosed to a third party except with permission of the Nurse in Charge. To report any untoward incidents/occurrences. To ensure that all patient care is delivered with the highest degree of professionalism. To present an appearance which gives a positive image of the Trust and a manner which is appropriate and which inspires confidence. To attend specifically fire and lifting and handling lectures annually and ensure appropriate updates are attended once H.C.A. training is complete. To participate in an annual performance review undertaken with the Ward Manager to identify personal development needs. ADMINISTRATIVE RESPONSIBILITIES Ensure patient records are kept up to date and accurate and recording is done in line with Trust policies and procedures. Person Specification Qualifications Essential Basic literacy and numeracy skills Desirable NVQ Level 2 in Health Care Support, or equivalent qualification, or equivalent experience Care Certificate, or willing to work towards upon appointment Knowledge & Experience Essential Knowledge of personal care and related procedures Experience of working in a team Desirable Experience of working in a patient care/health related role Skills Essential Ability to communicate effectively in both verbal and written formats Good interpersonal skills Able to work within a team Able to accept direction and guidance Aware of own limitations Flexible in working hours Able to prioritise own workload and manage time effectively Flexible, adaptable and responsive to change Reliable and professional Ability to cope in stressful and challenging situations Inclusive and non-judgmental Punctual, motivated and committed Effective role model demonstrating Trust values Basic IT skills Other Essential Occasional requirement for concentration, with few competing demands for attention. Aware of the process for accessing staff health and wellbeing support Occasional exposure to distressing situations which may care of chronic health conditions, patient end of life care/ care after death. Able to carry out direct personal care as required on ward or department. Frequent exposure to blood or body fluids. Occasional exposure to patients with challenging behaviours. Person Specification Qualifications Essential Basic literacy and numeracy skills Desirable NVQ Level 2 in Health Care Support, or equivalent qualification, or equivalent experience Care Certificate, or willing to work towards upon appointment Knowledge & Experience Essential Knowledge of personal care and related procedures Experience of working in a team Desirable Experience of working in a patient care/health related role Skills Essential Ability to communicate effectively in both verbal and written formats Good interpersonal skills Able to work within a team Able to accept direction and guidance Aware of own limitations Flexible in working hours Able to prioritise own workload and manage time effectively Flexible, adaptable and responsive to change Reliable and professional Ability to cope in stressful and challenging situations Inclusive and non-judgmental Punctual, motivated and committed Effective role model demonstrating Trust values Basic IT skills Other Essential Occasional requirement for concentration, with few competing demands for attention. Aware of the process for accessing staff health and wellbeing support Occasional exposure to distressing situations which may care of chronic health conditions, patient end of life care/ care after death. Able to carry out direct personal care as required on ward or department. Frequent exposure to blood or body fluids. Occasional exposure to patients with challenging behaviours. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Mersey and West Lancashire Teaching Hospitals NHS Trust Address Whiston and St. Helens Hospital Warrington Road Prescot L35 5DR Employer's website https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)