JOB REQUISITION London People & Culture Specialist ( Human Resources Specialist) LOCATION WEST END LONDON ADDITIONAL LOCATIONS JOB DESCRIPTION Protiviti’s People & Culture (P&C) team are on a journey to drive best in class employee experience and engagement working with business leaders to drive greater accountability on owning people outcomes. The P&C Specialist will report to the P&C Senior Human Resources (HR) Manager and will work closely across the People Operations team (a team of 4) and the broader P&C team in the UK and globally. The P&C Specialist is responsible for delivering key talent priorities with an emphasis on performance management, integration of new employees, benefits administration and employee relations. The post holder must be able to effectively build and manage relationships with leadership stakeholders and employees to ensure the successful development, promotion and retention of our people. The P&C Senior Specialist possesses a solid understanding of the overall business strategy and needs of the practice as well as industry, solution and geographical trends. The ideal candidate must demonstrate excellent customer service, technical ability and execution of end-to-end projects while developing their own leadership style, decision-making and process improvement skills. The P&C Specialist will align themselves as a day-to-day business partner to defined business areas in the UK and will play an integral role in delivering the UK P&C Strategy. Representative duties are outlined below. In addition, the P&C Specialist will participate in broader initiatives to support regional / global initiatives as required. Key Responsibilities: General Human Resources HR Support Build great relationships with key stakeholders putting our business and our people first Monitoring, reviewing, and updating all HR Policies and ensuring these are in line with current legislation Leading the business with integrity, keeping the Senior Management team accountable and aligned to Protiviti policies and procedures Reviewing and monitoring key HR Metrics and reporting to Senior Management Team, detailing your recommendations for actions and next steps Support the business in delivering against our Diversity Equity & Inclusion Strategy Assist and participate with strategic HR projects and consider new initiatives which will improve efficiencies within the team and wider firm Investigate and resolve payroll and benefits issues Conduct employee exit interviews and document areas for improvement Assist with employee actions including new hires, transfers, leaves of absence and terminations Provide advice and support the business with Employee Relations issues Assist with ad-hoc leadership requests Learning & Development Continually stay abreast of the strengths and development needs of practice professionals to make informed recommendations for attendance at development programs, and on-the-job learning opportunities Undertake coaching sessions either individually or within groups on Protiviti’s key people process, such as People Day, Coaching & Mentoring, Giving & Receiving Feedback Recruitment & Onboarding Work closely with the Talent Acquisition team to make them aware of any attrition Oversee local new hire integration, inductions and follow-up on new employees to ensure a smooth integration to Protiviti Encourage the use of employee recognition programs and processes in solutions sharing best practice Driving action against the findings from our engagement survey results holding stakeholders to account Performance Management Sound knowledge and understanding of UK legislation to manage and respond to HR matters reliably Supporting the Senior HR manager with various capability investigations, including grievance and disciplinary Supporting the P&C team with Protiviti performance management process. Work with business leaders and P&C to ensure all feedback and scoring is recorded on Protiviti’s in-house performance management system and that all career advisors effectively manage the appraisal cycle against critical milestone dates. Partnering with Line Manager, Career Advisors and Solution Managing Director’s to review employee relations and performance management issues Benefits/Compensation Supporting and leading in the renewal process with our benefits providers, communicating any changes to our employees and elections are made in our Workday system Support pay and bonus communications in solutions driving consistency and best practice Personal Attributes, Educational and Professional Qualifications: CIPD Level 5 Qualified or currently studying towards gaining their qualification Experience in a HR role, ideally as a business partner or advisor role Proficiency in Microsoft Office suite applications with specific emphasis on Word, Excel and PowerPoint Strong analytical and problem-solving skills, strong written and oral skills, and willingness to present on a variety of functional or technical topics to broad audiences Excellent organisational and administrative skills, with a keen eye for detail Strong influencing skills, particularly with senior stakeholders. Ability to work independently and in a team environment with a desire to continuously learn and share knowledge Can manage conflicting priorities and able to confidentially navigate sensitive situations Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services.