Contents Location About the job Benefits Things you need to know Apply and further information Location Belfast, Birmingham, Cardiff, Darlington, Edinburgh, London, Salford About the job Job summary The Department for Business and Trade is the department for economic growth. We support businesses to invest, grow and export, creating jobs and opportunities across the country. Future Enterprise Resource Planning and Shared Services Provider (FESSP) programme looks to unlock the future potential of Finance and HR service provisions. The programme sets out to upgrade and replace DBTs current HR, finance, and payroll domestic system in two stages. In the medium-term, it will upgrade to a newer on-premises system. Over the long-term, it will replace the on-premises system with cloud-based technology. FESSP will also transform and/or replace our supplier of transactional, back-office activities (Shared Services are currently provided by UKSBS). This will improve HR and Finance services, simplifying and streamlining the processes that enable DBT staff to do their jobs. The FESSP team is also an integral part of the Matrix Programme. This is a transformation initiative involving the DBT, the Cabinet Office, Department for Energy, Security and Net Zero, Department for Culture Media and Sport, Department for Education, Department for Health and Social Care, Attorneys General Office and HM Treasury. The Matrix Programme aims to deliver the Government's three overarching objectives for shared services: Better experience for all users - intuitive systems that are easy to use and mobile-enabled. Efficiency and value for money - better systems and services which support productivity and seek to reduce costs. Standardised processes and data - support interoperability, making it easier to understand and compare corporate data. We are seeking an enthusiastic and organised Project Support Officer to join our busy team. Job description The post holder will work with the PMO Governance and Reporting Lead to ensure the smooth running of governance and reporting activities across the programme. Working closely with the Programme and Project leads, they will ensure timely, consistent, accurate data collection, analysis and reporting on programme/project progress and delivery confidence. This role requires solo and team working. Excellent attention to detail, organisation ability, information management and multi-tasking skills are required. The candidate will be working alongside a busy team, supporting a large programme which spans across DBTs Corporate Services function and the wider Government programme. Specific duties of the role may vary but the post holder should expect these to include: Provide professional, timely and effective day-to-day management of the FESSP shared mailbox and diary, including organising internal and external meetings/calls. Lead on drafting of routine emails, correspondence, and other documents. Build and maintain effective relationships across the programme and cross-departmental contacts. Assist with and maintain risk and issue logs, escalating as appropriate. Support the PMO team in tracking briefings, agendas, correspondence and ensure commissioned material is received on time. Provide administrative help on the processes that support the whole directorate, for example on budgets and tracking spending. Provide programme secretariat support Maintaining distribution lists Maintaining the teams Microsoft SharePoint pages and access requests. Person specification Personal Attributes & Skills This is an exciting new opportunity for someone with proven skills and experience to join an exciting programme. We would ideally like someone with: A good eye for detail and takes pride in a job well done A naturally helpful nature, with a passion for team working Able to form and manage good relationships with colleagues, stakeholders and senior managers Able to develop, build and maintain a reputation as reliable and trustworthy A desire to continually improve the service we provide A desire to provide excellent service, even during busy periods Able to manage your own workload Able to problem solve Willingness to manage a varied workload Excellent organisational skills Self-driven and motivated Flexible, with a solution focused can-do attitude Possess a resilient nature Willingness to learn new processes Willing to act as an ambassador for our team Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Making Effective Decisions Managing a Quality Service Working Together Benefits Alongside your salary of £28,695, Department for Business and Trade contributes £8,312 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% We recognise the challenges that people with (multiple) protected characteristics may experience on the job market and in their career progression. We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible, and we hope to attract applications from underrepresented groups, including ethnic minorities, people with a disability, and people with gender diverse identities. Please refer to the attached candidate pack for further information on our benefits. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. Interviews for this vacancy will be conducted virtually. We will, however, consider in-person interviews by exception. Please ensure that you check your emails regularly as all updates from us will be sent to you this way. To apply for this post, you will be asked to complete the following as part of the online application: A CV setting out your career history, with key responsibilities and achievements. Provide employment history that relates to the essential criteria, and that any gaps in employment history within the last 2 years are explained. The CV should not exceed more than 2 x A4 pages. A Personal Statement of up to 500 words, explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role in reference to the essential criteria. After the closing date It is likely that the sift will take place 1-2 weeks after the closing date and interviews 2-4 weeks after the closing date though this is subject to change. In the event of a large number of applicants, an initial short sift will be conducted on the CV Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview. This role is available in seven UK locations and can only be worked from within the UK, not overseas. Travel to your primary office location will not be paid for by DBT, but costs for travel to an office which is not your main location will be covered. Who can start an apprenticeship To start an apprenticeship, youll need to be: 16 or over living in England not in full-time education You can apply for an apprenticeship while youre still at school but youll need to be 16 or over by the end of the summer holidays to start the apprenticeship. Please note if successful you must be 16 or over to undergo the relevant security checks. Reasonable Adjustments We are committed to supporting candidates so they can perform at their best throughout the recruitment process. This includes making reasonable adjustments to our process. In order to request an adjustment: Complete the Assistance required section on the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. Alternatively contact the Government Recruitment Service at DBTrecruitment.grscabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Candidate Support You may want to join a virtual Candidate Support Session. These sessions include helpful tips and advice on the recruitment process, from application to interview. Please see attached Candidate Pack for further information on: Diversity and Inclusion; Benefits; Learning and Development; Working Patterns and what we deliver as a department. Further Information: Existing Civil Servants and applicants from accredited NDPBs are eligible to apply, but will only be considered on loan basis (Civil Servants) or secondment (accredited NDPBs). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return. A reserve list may be held for a period of 12 months from which further appointments can be made. Reserve Lists will be for each location and appointments made in merit order based on location preferences. Any move to the Department for Business and Trade from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. The Department will not consider sponsoring a visa or issuing a Certificate of Sponsorship. We are unable to offer advice on any Visa and Immigration cases. New entrants are expected to join on the minimum of the pay band. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty. Any applicant who has details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Terms and Conditions are attached. Please take time to read the document to determine how these may affect you. This role may be considered as a secondment opportunity. Please reach out to the hiring manager listed at the bottom of this advert to discuss. If successful and transferring from another Government Department a criminal record check may be carried out. In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland/Access NI on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grscabinetoffice.gov.uk stating the job reference number in the subject heading. For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Infodisclosurescotland.co.uk For further information on the Access NI confidential checking service telephone: the Access NI Helpline on 0300 200 7888 and ask to speak to the operations manager in confidence, or email accessniani.x.gsi.gov.uk Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Keith Priestley Email : KEITH.PRIESTLEYBUSINESSANDTRADE.GOV.UK Recruitment team Email : dbtrecruitment.grscabinetoffice.gov.uk Further information Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DBT by email: Resourcingbusinessandtrade.gov.uk. If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: Click here to visit Civil Service Commission/Complaints. Attachments DBT candidate pack July 2024.pptx Opens in new window (pdf, 1737kB) DBT T&Cs 19092023 Opens in new window (doc, 46kB) Share this page Print Email Facebook Twitter LinkedIn GMail