Penn Highlands Healthcarehas been awarded on the Forbes list of Best-in-State Employers 2022. This prestigious award is presented by Forbes and Statistica Inc., the world leading statistics portal and industry ranking provider. The VP of Operations is responsible for the planning, development, and leadership of the day-to-day operations of assigned areas of responsibility, including ensuring effective and efficient operations, in accordance with the hospital’s mission, vision, and values and all regulatory requirements, establishing best practices to ensure exceptional customer service and experience, operational standardization and optimization, and integration of system initiatives. The VP functions as an administrative liaison to the clinical departments and serves as a member of the hospital’s senior management team. They will be expected to establish operational standards and procedures that increase productivity, reduce costs, and maintain the highest quality of care delivery and experience. The VP will promote a culture of accountability and continued process improvement and will be a leader who is able to engage teams and help others achieve measurable results. Key Responsibilities Develops goals, objectives, and key performance metrics for assigned departments to ensure they are consistent with the overall plans for the organization and that they promote cohesive, integrated, safe, and efficient functioning of the hospital. Directs the preparation of the division’s operating budget, focusing on enhancing service, improving quality, reducing operating costs, and driving value. Manages division activities to achieve key operational, revenue cycle, expense management, and quality performance metrics. Assists department heads/directors in directing work activities, establishing system control procedures, implementing hospital-wide policies / administrative directives, and managing staff performance. Reviews and approves departmental operating, administrative, and personnel policies and procedures, and oversees implementation and compliance. Reviews and approves operating and divisional capital expenditures. Reviews and approves personnel actions such as hiring, termination, and disciplinary actions. Investigates and mediates employee relations concerns. Establishes and maintains effective communication within the division. Plans, directs, and coordinates construction and capital projects and monitors project progress against accepted timetables. Coordinates relocations as necessary. Nature of job involves the ability to sustain interruption in workflow and instantaneous changes in priorities to respond to crisis situations involving patients, plant, procedures, or inspections. Establishes and maintains liaison with hospital administrators, and members of the medical staff to foster and maintain effective and productive working relationships. Manages contracts and leases as appropriate and necessary. Performs other special projects and duties as assigned. The ability to engage, motivate, and create a feeling of belonging and employee connections to the workplace. Qualifications Graduate-level education, with a master's degree in business administration or Healthcare Administration or equivalent with healthcare experience 5 years of experience in a leadership position Highly organized with strong project management skills and a proven background successfully leading teams Exceptional communication skills, with experience giving presentations to all levels of a corporation Previous experience working directly with C-Suite executives and physicians Dedication and passion for the Healthcare mission What We Offer Competitive Compensation Shift Differentials Tuition Reimbursement Professional Development Supportive and Experienced Peers Benefits Medical, Dental, and Vision offered after completion of introductory period Paid Time Off 403(b) retirement plan with company match Company Paid Short & Long Term disability coverage Company Paid and Voluntary Life Insurance Flex Spending Account Employee Assistance Program (EAP) Health & Wellness Programs