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Client:
ServiceNow
Location:
Staines-upon-Thames, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
706e4a30aa3f
Job Views:
5
Posted:
16.02.2025
Expiry Date:
02.04.2025
Job Description:
As a member of the Specialist Solution Consulting Team at ServiceNow, you will have significant impact on our future success by supporting our Technology Workflows product sales. In this role, you will have an opportunity to influence revenue growth for one of the company’s most strategic product lines with support from sales, product management and the executive team. All this in a team of skilled and experienced people with focus on sharing, collaborating and learning from each other to drive innovation.
You will be responsible for supporting the Strategic Portfolio Management (SPM) solution sales effort by using your software and IT domain expertise to address customers’ business issues, demonstrate technical credibility and convey value. Specialist Solution Consultants play a key role in the sales process by facilitating customer discovery workshops, demonstrating the solution, aligning to business value, and gathering customer feedback for future product innovation. Strong technical, sales and consulting skills as well as the ability to translate technical capabilities into business benefits are crucial for this role.
What you get to do in this role:
* Advise customers / prospects to take advantage of the ServiceNow Strategic Portfolio Management (SPM) suite to solve business issues and technical problems preventing them from achieving their goals.
* Inspire with an innovative mindset providing guidance on the future of our SPM solutions.
* Take a leading role in creation and sharing of best practices and content both to educate colleagues and to help customers to realize value faster.
* Qualify, scope, plan and deliver customer facing activities such as presentations, demos and proof of concepts.
* Promote and educate about ServiceNow technology and industry trends through public, customer and marketing events such as conferences, webinars, executive briefings etc.
* Be the voice of the customer and provide feedback to help product management and engineering teams to shape the roadmap and to better help our customers.
* Be the go-to person in area of focus for market trends and competitive analysis with special skills on differentiation for our SPM solutions.
* Be the trusted advisor for our SPM solutions for customers, the market, partners, colleagues and with a consultative mindset coach them towards the value-based decisions.
Qualifications:
* Experience in software presales solution consulting (c. 2 years)
* Knowledge of portfolio management, enterprise architecture and/or agile domains with understanding and hands-on experience with related tools and processes would be a differentiator.
* Understanding of the SPM market and current trends.
* Experience working with (one or more) PPM, EA and Agile processes and solutions.
* Lifelong learner passion about building trustful business relationships.
* Great communication and presentation skills including technical and business concepts, with fluency in English
* Experience driving technical activities in complex organizations managing change and multiple stakeholders at multiple levels.
* Excellent interpersonal skills, customer-centric attitude and experience working with diverse team.
Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
Work Personas: We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.
Equal Opportunity Employer: ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations: We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [emailprotected] for assistance.
Export Control Regulations: For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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