* Good progression opportunities
* Monday- Friday
About Our Client
This company is a leading player in the insurance sector with over 3,000 employees. Based in Brighton, they are committed to delivering top-tier services to their broad customer base.
Job Description
The key responsibilities for a Customer Service Advisor
* Provide exceptional customer service via phone and email
* Handle insurance-related inquiries and complaints professionally
* Maintain and update customer records accurately
* Collaborate with the team to meet targets
* Stay updated on new products and services
* Support in resolving any customer issues promptly
* Ensure adherence to company policies and procedures
* Participate in team meetings and training sessions
The Successful Applicant
A successful Customer Service Advisor should have:
* Excellent communication and interpersonal skills
* Proficiency in using computer systems and databases
* Strong problem-solving abilities
* Knowledge of products and services
* Ability to work in a team-oriented environment
* Commitment to providing high-quality customer service
What's on Offer
* A competitive salary
* An inclusive and supportive company culture
* Opportunities for professional growth and development
* A vibrant working environment
* A role within a reputable company in the industry
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