Job summary An exciting opportunity has opened up to work within the Nursing, Midwifery and Allied Health (NMAHP) Education and Development service. As part of the development of our new Health and Care Academy and our ongoing investment into staff development, we are looking for an exceptional team member who will contribute efficiently to the running of both teams, providing an effective clerical support service. Main duties of the job To provide a clerical and administrative service in support to the NMAHP Education and Development Service and the Health and Care Academy. Contribution to the smooth running of the activities of the services by efficiently providing an effective administrative support service Work within a clear framework of delegated tasks but without continuous supervision Use a range of communication skills, including written and oral skills. They will communicate information to staff, partner organisations and managers. Information will be team specific and will be based upon existing policies and procedures including terms & conditions of service Efficiently manage the staff inbox daily and demonstrate effective escalation according to the defined organisational and team processes About us Northumbria Healthcare Trust manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England. Date posted 06 February 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum Contract Permanent Working pattern Full-time, Flexible working Reference number 319-6972739IO Job locations Northumbria Health and Care Academy Rake Lane North Shields NE29 8NH Job description Job responsibilities The post holder will work with colleagues and will be required to use initiative in routine tasks; supervision will be readily available for other queries The post holder will handle confidential information and will be required to observe the relevant Trust policies and procedures The post holder will be required to answer routine queries arising from staff regarding the provision of information & resources The post holder will be required to exercise judgments to respond to enquiries and direct supervision will be readily available The post holder will be required to organise their own workload on a daily basis with direct supervision Able to travel to visit other hospitals within the Trust Requires standard IT keyboard skills To demonstrate efficient stationary stock control Job description Job responsibilities The post holder will work with colleagues and will be required to use initiative in routine tasks; supervision will be readily available for other queries The post holder will handle confidential information and will be required to observe the relevant Trust policies and procedures The post holder will be required to answer routine queries arising from staff regarding the provision of information & resources The post holder will be required to exercise judgments to respond to enquiries and direct supervision will be readily available The post holder will be required to organise their own workload on a daily basis with direct supervision Able to travel to visit other hospitals within the Trust Requires standard IT keyboard skills To demonstrate efficient stationary stock control Person Specification Qualifications Essential NVQ2 in Business Administration or equivalent qualification or portfolio of experience. Competent in MS office packages and computer literate in the use of the internet and email. Desirable Additional qualifications in Word Processing or Spreadsheets Person Specification Qualifications Essential NVQ2 in Business Administration or equivalent qualification or portfolio of experience. Competent in MS office packages and computer literate in the use of the internet and email. Desirable Additional qualifications in Word Processing or Spreadsheets Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Northumbria Healthcare NHS Foundation Trust Address Northumbria Health and Care Academy Rake Lane North Shields NE29 8NH Employer's website https://www.northumbria.nhs.uk/ (Opens in a new tab)